Pebbles Bowens
Conyers,GA
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pediatric Medical Assistant
Pediatric Center For Wellness
Conyers, GA
03.2024 - Current
- Collected laboratory specimens for diagnostic testing.
- Maintained accurate records of patient care services in accordance with established policies and procedures.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Ordered medical supplies, equipment, and medications as needed.
- Administered vaccines
- Assisted blood work
- Ensured that all medical charts were complete prior to each patient's visit.
- Vital Readings
- covid vaccines
Clinical Medical Assisant
Piedmont Urgent Care By Wellstreet
Conyers, GA
11.2022 - 03.2024
- Provided support to nursing staff in the delivery of care to patients.
- Administered injections, medications and treatments as directed by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Filed insurance claims forms in accordance with applicable regulations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Patient Service Representative
Concentra Urgent Care
Conyers, GA
06.2019 - 10.2022
- Inputted patient demographic data into electronic health record system.
- Assisted with scheduling follow-up appointments according to provider availability.
- Maintained accurate records of services provided during each visit or procedure.
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Performed administrative duties such as filing, faxing, photocopying.
- Ensured that all necessary documentation is completed prior to discharge of patient.
- Assisted with the completion of medical forms and records.
- Greeted patients upon arrival and directed them to the appropriate area.
- Scanned documents into electronic health record system as needed.
- Scheduled patient appointments and procedures.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Assembled registration paperwork and placed identification bands on patient.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
Education
Bachelor of Science - Nursing/LPN/BSN
Chamberlin University
Stockbridge, GA01-2028
Certification of Completion - Medical Assisting
Stepful
Conyers, GA09-2024
High School Diploma -
Salem High School
Conyers, GA05-2019
Skills
- Behavioral assessment
- Vital signs monitoring
- Hearing and Vision Screening
- Immunization Administration
- Respiratory Therapy
- Patient Scheduling
Certification
- BLS
- CPR
- CCMA
Timeline
Pediatric Medical Assistant
Pediatric Center For Wellness
03.2024 - Current
Clinical Medical Assisant
Piedmont Urgent Care By Wellstreet
11.2022 - 03.2024
Patient Service Representative
Concentra Urgent Care
06.2019 - 10.2022
Bachelor of Science - Nursing/LPN/BSN
Chamberlin University
Certification of Completion - Medical Assisting
Stepful
High School Diploma -
Salem High School
- BLS
- CPR
- CCMA
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