Proven Administrative Assistant at Alpine Protective Solutions, adept in office administration and customer relations. Excelled in creating secure filing systems and enhancing customer service, leading to a 20% increase in client satisfaction. Skilled in Microsoft Excel and Word, with a knack for fostering professional relationships and managing time efficiently.
Work History
Administrative Assistant
Alpine Protective Solutions
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.