PEDIA LONDON
Cherry Hill,NJ
Summary
Persuasive Senior Director with 20 plus years of department leadership. Manages complex occupational issues while meeting agency objectives and program goals. Accomplished at leading effective and collaborative teams and managing and developing staff. Established ability to retain employees, while challenging and developing their skills and capabilities. Strong operational skills and solid experience regulating policies and managing budget expenditures.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Director of Residential Services
Enable Inc
Princeton Junction, NJ
03.2018 - Current
- Prioritized and allocated valuable resources to meet agency targets.
- Instituted formal operating procedures and enforced adherence to policies and that impacted bottom-line.
- Spearheaded and development and annual work plan and strategic plan goals , objectives and core competencies.
- Revamped operational plans to refocus staff and align processes with agency objectives.
- Performed continuous evaluations of homes, teams and policies to keep operations efficient and consistent.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnovers
- Dedicated to building strong teams within organization through motivation, strong development, and good hiring practices.
- Managed team of 75 plus employees, overseeing hiring, training, and professional growth of employees
Director of Residential Services
Enable Inc
Princeton Junction, NJ
03.2018 - Current
- Oversaw day-to-day operations in accordance with agency objectives.
- Defined, implemented and revised operational policies and guidelines.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Achieved team goals through formalized training plans, coaching and performance management.
- Monitored budget and utilized operational resources.
- Provided documentation of processes to comply with regulations and company policies.
- Monitored over 100 employees' day-to-day activities and made plans to rectify issues.
- Teamed with supportive departments to create organization's mission and vision statements.
- Reported issues to higher management with great detail.
Regional Manager
Enable Inc
Princeton Junction, NJ
03.2018 - Current
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Reduced turnover 45% by enhancing training, motivation and engagement strategies with all employees
- Established and maintained operational standards for 24 locations
- Advanced regional branch performance by 60% through managerial reorganization methods
Residential Supervisor
Life Skills Resource Center
Princeton Junction, NJ
09.2000 - 03.2018
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Liaised between community programs and residents and counseled community and assisted living residents
Education
Associate of Arts - Business
Canton College
Skills
- Team Building and Motivation
- Culture Transformation
- Collaborative Leadership
- Core Values Management
- Effective Delegator
- Team Focused
- Performance Reviews
- Problem Solver
- Results Oriented
Certification
CPR/FA Trainer
Handle With Care Trainer
Timeline
Senior Director of Residential Services
Enable Inc
03.2018 - Current
Director of Residential Services
Enable Inc
03.2018 - Current
Regional Manager
Enable Inc
03.2018 - Current
Residential Supervisor
Life Skills Resource Center
09.2000 - 03.2018
Associate of Arts - Business
Canton College
Similar Profiles
Brooke WallaceBrooke Wallace
Practice Manager at Enable PedorthicsPractice Manager at Enable Pedorthics
Ernesto Alejandro De La Rosa GonzalezErnesto Alejandro De La Rosa Gonzalez
SAP Basis Consultant at ENABLE GlobalSAP Basis Consultant at ENABLE Global
Emma ButteryEmma Buttery
Head of Case Management Services and Case Manager at Enable Therapy ServicesHead of Case Management Services and Case Manager at Enable Therapy Services
Isaac LeeIsaac Lee
Network Engineer, Specialist at The Vanguard Group Inc.Network Engineer, Specialist at The Vanguard Group Inc.
Alex MaglianoAlex Magliano
Manufacturing Production Associate at FramebridgeManufacturing Production Associate at Framebridge