Dynamic Residential Manager at Green Oaks Education and Support, adept in property management and staff leadership. Enhanced resident satisfaction through tailored care plans and proactive safety measures. Proven problem-solver, streamlining operations and fostering teamwork, while ensuring compliance with regulatory standards. Committed to advocating for residents' rights and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Manager
Green Oaks Education and Support
04.2021 - Current
Managed daily operations to ensure a safe and supportive living environment for residents.
Monitored compliance with regulatory standards, ensuring facility met all safety and health guidelines.
Provided on-call crisis management two nights a week.
Streamlined administrative processes, improving efficiency within the facility without compromising on quality of care or service.
Facilitated smooth transitions when admitting new residents into the facility by working closely with their families during this challenging period of adjustment.
Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
Managed and monitored payments, expenses, and budgets effectively, ensuring the allocation of funds for maintenance, improvements, and events.
Developed and implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
Evaluated resident progress regularly, adjusting care plans based on feedback and observations.
Provided resident support in areas of medication, chores, meal planning, cooking, and fitness.
Supported residents using various forms of positive reinforcements.
Adapted teaching methods and instructional materials to meet residents' varying needs.
Led initiatives to improve resident engagement through recreational activities and community involvement opportunities.
Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
Coordinated with external agencies to secure additional resources for residents' well-being.
Developed strong relationships with local community organizations to enhance the quality of life for residents.
Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
Enhanced communication with residents' families through regular updates and open lines of communication.
Oversaw staff training programs, enhancing team performance and service delivery quality.
Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Registered Behavior Therapist
Waypoint Behavior Health Solutions
01.2021 - 05.2022
Provided one-on-one support for children with autism spectrum disorder, enhancing their communication and social skills.
Fostered a positive therapeutic environment by establishing clear expectations and consistently reinforcing appropriate behaviors.
Coordinated with school staff to ensure consistency in therapeutic approaches across settings, promoting overall success for clients.
Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Assessed client progress regularly using objective measures, allowing targeted adjustments to interventions when necessary.
Analyzed behavioral data to identify trends and inform treatment adjustments.
Implemented individualized treatment plans to promote skill development and behavioral improvements.
Assisted clients in achieving milestones through consistent reinforcement strategies and data-driven decision making.
Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
Conducted assessments to evaluate client progress and adapt strategies accordingly.
Collaborated with speech and occupational therapists, integrating complementary interventions for optimal client outcomes.
Documented client interactions and progress in accordance with regulatory standards.
Conducted functional assessments to identify behavioral triggers, enabling the development of targeted intervention plans.
Provided crisis intervention support during challenging situations, ensuring safety for all involved parties while effectively managing disruptive behaviors.
Developed strong rapport with clients and families, fostering trust and open communication regarding treatment goals and progress.
Enhanced professional knowledge by participating in ongoing training and continuing education opportunities related to behavior analysis.
Served as a resource for colleagues by sharing expertise in behavior analysis principles and techniques, contributing to team problem-solving efforts.
Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
Trained and mentored new staff on therapeutic techniques and organizational protocols.