Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pedro Abad

NEW YORK CITY,New York

Summary

Compassionate and dedicated professional with experience at CareMount Medical, skilled in coordinating patient care and ensuring regulatory compliance. Proven ability to enhance patient experiences through effective communication and problem-solving. Bilingual in Spanish, adept at managing time efficiently while promoting independence in elderly care.

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Overview

23
23
years of professional experience

Work History

Caregiver

Freedom Care
11.2017 - 11.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Patient Service Representative

CareMount Medical
10.2019 - 07.2020
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Used [Software] to schedule appointments.
  • Handled customer service inquiries in person, via telephone and through email.
  • Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.

Patient Service Representative

Ryan Chelsea Clinton
06.2001 - 05.2017
  • Verified insurance eligibility and coverage for patients.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Assisted patients in filling out check-in and payment paperwork.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.
  • Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.

Education

Associate of Arts -

Bronx Community College
Bronx, NY

GED -

Theodore Roosevelt
Bronx, NY
08-1991

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Spanish speaking

Timeline

Patient Service Representative

CareMount Medical
10.2019 - 07.2020

Caregiver

Freedom Care
11.2017 - 11.2024

Patient Service Representative

Ryan Chelsea Clinton
06.2001 - 05.2017

Associate of Arts -

Bronx Community College

GED -

Theodore Roosevelt
Pedro Abad