Pedro Acevedo
Mobile
Summary
Detail-oriented Machine Operator with expertise in safety compliance and operational efficiency. Enhanced team collaboration and optimized packaging processes to ensure quality control and regulatory adherence. Thrives in fast-paced environments while consistently meeting production targets and upholding customer service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Packaging Operator
Brown & Root
Theodore
09.2024 - Current
- Monitored gauges and meters to ensure optimal operational conditions.
- Conducted routine inspections, enhancing equipment functionality and reliability.
- Maintained accurate records of production activities and materials used.
- Collaborated with team members to identify and resolve operational issues effectively.
- Operated various pumps, valves and other related equipment in a safe manner.
- Loaded and unloaded products efficiently while adhering to safety protocols.
- Working at heights including off the top of ladders, railcars and bulk truck trailers.
Chemical Packager
Amvac Chemical Corporation
Axis
01.2024 - 09.2024
- Operated forklifts to efficiently load containers onto packaging machines for streamlined production
- Loaded and palletized boxes of chemicals per company procedures to ensure safe handling
- Worked in tyvek suits with respirators to ensure personal safety and prevent contamination
- Adhered to strict safety rules and regulations to maintain a safe working environment
- Managed time effectively to consistently meet production deadlines and maintain workflow
Operator
Blastech Mobile LLC
Axis
07.2023 - 01.2024
- Operated and maintained machinery, including overhead cranes and small press machines, to ensure seamless production processes in steel mill environment.
- Operate grinders to finish and polish steel plates to meet quality standards, ensuring the removal of imperfections and achieving a smooth, polished surface.
- Adhered to strict safety protocols and procedures to maintain a hazard-free work environment and prevent accidents or injuries.
- Collaborated with team members to achieve production targets and effectively resolve operational issues during shifts.
Financial Care Representative
Aorica
04.2023 - 07.2023
- Ongoing usage of phone and computer system, along with necessary databases to assist customer
- Resolved customer issues and concerns related to product and service usage, enhancing overall satisfaction
- Recorded call-related information for audits and reporting, ensuring compliance with company standards
- Maintained and updated customer information following company guidelines
- Promoted new or enhanced services to current customers, improving their experience and increasing service utilization
Mexico Logistic Account Executive
Total Quality Logistics (TQL)
Spanish Fort
05.2022 - 04.2023
- Cultivated relationships with a diverse portfolio of clients while serving as the primary point of contact for logistics needs.
- Ensured compliance with all Mexican customs regulations, significantly reducing the risk of delays and penalties
- Negotiated favorable contracts with transportation providers, securing cost-effective shipping solutions while maintaining high service standards. Managed vendor relationships to ensure consistent and reliable service.
- Collaborated with cross-functional teams, including warehouse, LTL, and ocean freight, to align logistics operations with business goals and customer demands, streamlining processes.
Customer Service
Alorica
Mobile
06.2021 - 04.2022
- Resolved customer inquiries while adhering to strict client guidelines, ensuring high satisfaction levels
- Maintained professional demeanor while assisting customers on video, enhancing customer experience
- Provided hands on technical support to assist with client hardware/software issues
- Demonstrated adaptability by consistently performing at top levels in company and client metrics amid call flow changes
- Acknowledged for exceptional skills and frequently referred for management and quality assurance roles, contributing to training new hires.
Garbage Collector
Jacob Engineering
Wildwood
04.2019 - 06.2021
- Executed diverse collection routes across multiple schedules to ensure timely waste removal.
- Contributed to development and implementation of local technology recycling program to enhance community sustainability.
- Aided maintenance operations for waste management vehicles, contributing to reliability and safety.
Education
GED -
Evans High School
Orlando, FL04-2017
Skills
- Packaging machinery
- Assembly line work
- Machine operation
- Equipment operation
- Forklift operation
- Electric pallet jack
- Safety compliance
- Quality control
- Logistics
- Freight
- Customer service
- Computer skills
- Salesforce
- Team collaboration
- Fluent Spanish
- Expert English
- Cold calling
- Account management
- PPE usage
- Packaging machinery
Certification
- Forklift Certification
- Driver's License
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Production Packaging Operator
Brown & Root
09.2024 - Current
Chemical Packager
Amvac Chemical Corporation
01.2024 - 09.2024
Operator
Blastech Mobile LLC
07.2023 - 01.2024
Financial Care Representative
Aorica
04.2023 - 07.2023
Mexico Logistic Account Executive
Total Quality Logistics (TQL)
05.2022 - 04.2023
Customer Service
Alorica
06.2021 - 04.2022
Garbage Collector
Jacob Engineering
04.2019 - 06.2021
GED -
Evans High School