Pedro Alvarez
Lincoln Park,MICHIGAN
Summary
Dynamic bartender with proven hospitality service expertise and outstanding customer service skills, honed at prestigious venues including Media One Hotel. Excelled in high-volume environments, enhancing guest experiences and developing loyal clientele. Demonstrated salesmanship and inventory management abilities, contributing to significant service quality improvements.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Media One Hotel
06.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
MSC Cruises
11.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Casa De Campo La Romana
04.2022 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
High School Diploma -
San Lucas High School
Dominican Republic06-2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Hospitality service expertise
- Professional appearance
- Inventory
- Sales expertise
- Salesmanship
- Order management
Certification
- Bartender Certificate – INFOTEP
- Waiter Certificate – INFOTEP
- Bar & Restaurant Captain – INFOTEP
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Bartender
Media One Hotel
06.2024 - 10.2024
Bartender
MSC Cruises
11.2023 - 05.2024
Bartender
Casa De Campo La Romana
04.2022 - 02.2023
- Bartender Certificate – INFOTEP
- Waiter Certificate – INFOTEP
- Bar & Restaurant Captain – INFOTEP
High School Diploma -
San Lucas High School
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