Pedro Ariasperez
Covina,CA
Summary
Dedicated Community Health Worker adept at coordinating training, paperwork and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature. Seeking a role where I can utilize my experience in outreach, shelter management, and community resources to make a meaningful difference in the lives of those experiencing homelessness.
Overview
21
21
years of professional experience
Work History
Community Health Worker
Los Angeles County Department of Mental Health (VPAN)
2023.09 - Current
- Conduct comprehensive assessments of homeless veterans needs, including housing, employment, healthcare, and mental health services
- Developing and implementing individualized service plans to address veterans needs and goals
- Connecting veterans with housing resources, including emergency shelters, transitional housing, and permanent supportive housing programs
- Assisting veterans in accessing government benefits, such as VA healthcare, disability compensation, and educational assistance
- Providing crisis intervention and supportive counseling to veterans experiencing mental health challenges, substance abuse issues, or other barriers to stability
- Collaborating with community agencies, government, organizations, and veteran service providers to coordinate services and advocate for veterans’ rights
- Monitoring veterans progress and outcomes and adjusting service plans as needed to promote long-term stability and self-sufficiency
- Maintain accurate and confidential client records in compliance with organizational and regulatory requirements
- Providing education and outreach to raise awareness about homelessness among veteran available support services
- Participating in team meetings case conferences, and training sessions to enhance professional skills and knowledge in serving homeless veterans
- Generated reports that can be used to guide decision-making and improve homeless services
- Advocacy: Advocate on behalf of veterans to ensure they receive the services and benefits they are entitled to
- Monitoring: Regularly check in with veterans to track their progress and adjust care plans as needed
- Educate veterans on available resources and benefits
- Empower veterans to become self-sufficient and improve their quality of life.
Groundskeeper
Covina Valley Unified School/District
2022.01 - 2023.01
- Maintain the overall appearance and cleanliness of school grounds
- Operate and maintain groundskeeping equipment, ensuring proper functionality and safety
- Collaborate with other maintenance staff to address general upkeep and repairs within the school premises.
Case Manager
East Valley Community Health Center
2020.01 - 2021.01
- Conducted comprehensive assessments of clients’ needs and developing individualized care plans
- Coordinating and advocating for necessary services, including medical, social, and community resources
- Provided linkage to counseling and support client and their families to address barriers to health care access
- Provide support, referrals, and home visits
- Developed individual care plans for education, employment, housing, health, connections, and well-being
- Monitoring clients progress and adjusting care plans as needed
- Documenting client interactions and maintaining accurate records in compliance with regulatory requirements
- Participating in case conferences and meeting to review clients’ cases and ensure effective service delivery
- Providing education on health-related topics and promoting preventive care initiative within the community
- Collaborated with the client’s providers to establish a care plan.
Customer Service Representative
United States Postal Service
2012.01 - 2017.01
- Handled customer inquiries in English/Spanish
- Provided courteous and efficient assistance to customers via various communication channels, including phone, email, and in-person interactions
- Resolve customer issues, complaints, and inquiries promptly and effectively, ensuring customer satisfaction
- Maintain detailed records of customer interactions, transactions, and inquiries
- Collaborate with other USPS departments to address customer concerns and resolve issues that may require coordination with various teams
- Communicate clearly and professionally with customers, colleagues, and other stakeholders.
Flight line Supervisor
United States Navy
2003.01 - 2012.01
- Managed production efforts of division personnel
- Oversaw flight line coordination and flight operations
- Operated as fuel operator, overseeing fuel operation during deployments
- Meticulously maintained daily fuel reports
- Aircraft maintenance duties including flight schedule, fueling, inspection, and equipment operations
- Responsible for training personnel.
Education
BA of Arts Sociology Associates -
California Polytechnic University
Pomona, CASkills
- Customer Service
- Teamwork
- Adaptability
- Communication
- Problem-solving
- Organized and detail-oriented
- HIPAA Guidelines
- Team assignments
- Public outreach
- Referral Coordination
- Care Plan Development
- Bilingual in English and Spanish
References
Available upon request.
Timeline
Community Health Worker
Los Angeles County Department of Mental Health (VPAN)
2023.09 - Current
Groundskeeper
Covina Valley Unified School/District
2022.01 - 2023.01
Case Manager
East Valley Community Health Center
2020.01 - 2021.01
Customer Service Representative
United States Postal Service
2012.01 - 2017.01
Flight line Supervisor
United States Navy
2003.01 - 2012.01
BA of Arts Sociology Associates -
California Polytechnic University
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