Pedro Battle
Lehigh Acres
Summary
Results-driven professional with extensive experience in emergency management and investigative roles. Known for exceptional interpersonal communication and conflict de-escalation skills. Eager to leverage expertise in risk assessment and tailored solutions to ensure client safety and satisfaction.
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Commercial Lines Account Manager
Patriot Growth Insurance Services
Jacksonville, Fl
08.2021 - Current
- Florida 220 Licensed Agent
- Developed comprehensive insurance proposals tailored to client needs and risk profiles.
- Analyzed client portfolios, identifying opportunities for cross-selling additional coverage options.
- Managed client relationships, ensuring timely communication and addressing inquiries effectively.
- Coordinated policy renewals, maintaining accuracy in coverage details and premium adjustments.
Corporate Security Officer
Arthrex
Ave Maria, Fl
01.2020 - 08.2021
- Monitored security systems to ensure compliance with corporate policies and procedures.
- Conducted regular safety audits to identify vulnerabilities and recommend improvements.
- Trained staff on emergency response protocols and security best practices.
- Collaborated with law enforcement during investigations to enhance security measures.
- Developed incident reports detailing breaches and response actions taken by the team.
Personal Lines Account Manager
Florida Southern Insurance
Naples, Fl
12.2018 - 01.2020
- Managed comprehensive personal lines insurance accounts, ensuring client satisfaction and retention.
- Developed tailored insurance solutions by assessing clients' unique needs and risks.
- Streamlined policy renewal processes, enhancing efficiency and reducing turnaround times.
- Mentored junior staff on best practices for client communication and service delivery.
Warehouse Manager
Fashion2love
Naples, FL
08.2015 - 12.2018
- Oversaw daily warehouse operations, ensuring timely order fulfillment and inventory accuracy.
- Implemented efficient logistics processes, reducing lead times and improving workflow efficiency.
- Analyzed inventory levels using warehouse management systems to optimize stock replenishment strategies.
- Trained and mentored staff on safety protocols and operational procedures, fostering a culture of compliance.
- Developed training programs for new hires, enhancing team capability and operational consistency.
Comcast Technician
Comcast
Bonita Springs, FL
10.2010 - 08.2015
- Installed and maintained cable and broadband services, ensuring optimal performance.
- Diagnosed and resolved technical issues for residential and commercial customers.
- Trained new technicians on equipment handling and troubleshooting techniques.
- Collaborated with cross-functional teams to enhance service delivery processes.
Deputy Sheriff
Collier County Sheriff's Office
Naples, FL
04.2004 - 10.2010
- Conducted criminal investigations, gathering evidence, and documenting findings.
- Responded to emergency calls, providing immediate assistance and support to citizens.
- Enforced traffic laws, ensuring public safety and compliance with regulations.
- Collaborated with community organizations to enhance public relations and crime prevention efforts.
- Mentored new deputies, facilitating training in protocols and best practices.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Deputy Sheriff
Hudson County Sheriff's Office
Jersey City, NJ
12.2000 - 04.2004
- Analyzed crime trends, implementing initiatives to reduce incidents in high-risk areas.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Developed operational strategies to improve response times and resource allocation efficiency.
- Led community outreach programs, fostering trust between law enforcement and residents.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
Education
No Degree - Criminal Justice
Hudson County Community College
Jersey City, NJLaw Enforcement - Law Enforcement Certificate
St Petersburg Criminal Justice Institute
St Petersburg, Fl 06-2004
Law Enforcement / Corrections Certificate - Law Enforcement / Corrections
Fort Myers Public Safety Academy
Fort Myers, Fl06-2004
Law Enforcement Certificate- NJ - Law Enforcement Certificate
Morris County Public Safety Academy
Morristown, Nj12-2000
High School Diploma -
Union Hill High School
Union City, NJ06-1994
Skills
- Insurance underwriting
- Risk assessment
- Prospecting strategies
- Cold calling
- Record keeping
- Report writing
- Integrity
- Emergency management
- Exceptional problem solver
- Client risk analysis
- Market research
- Patience and empathy
- Integrity and honesty
Certification
Florida 220 Insurance Agent
Florida Law Enforcement and Corrections Certificate
NJ Law Enforcement Certificate
NJ/FL Defensive Driving Certified
First Aid / CPR Certified
Languages
Spanish
Full Professional
Timeline
Commercial Lines Account Manager
Patriot Growth Insurance Services
08.2021 - Current
Corporate Security Officer
Arthrex
01.2020 - 08.2021
Personal Lines Account Manager
Florida Southern Insurance
12.2018 - 01.2020
Warehouse Manager
Fashion2love
08.2015 - 12.2018
Comcast Technician
Comcast
10.2010 - 08.2015
Deputy Sheriff
Collier County Sheriff's Office
04.2004 - 10.2010
Deputy Sheriff
Hudson County Sheriff's Office
12.2000 - 04.2004
No Degree - Criminal Justice
Hudson County Community College
Law Enforcement - Law Enforcement Certificate
St Petersburg Criminal Justice Institute
Law Enforcement / Corrections Certificate - Law Enforcement / Corrections
Fort Myers Public Safety Academy
Law Enforcement Certificate- NJ - Law Enforcement Certificate
Morris County Public Safety Academy
High School Diploma -
Union Hill High School