Production Engineering graduate with 4 years of experience in the commercial sector and 5 years of expertise in the hospitality industry. Proven track record in developing new business opportunities, driving customer profitability, and managing teams and operations. Skilled in delivering impactful presentations, planning and executing operational strategies, and implementing innovative business solutions to achieve organizational goals.
• Company Overview: A leading company in the digital payment solutions sector.
• Identify and prospect new clients, including large e-commerce businesses, info-product creators, and digital sellers.
• Strategically negotiate and consultatively sell products, focusing on relationship-building and delivering customized solutions to drive client satisfaction and success.
• Onboard new clients, ensuring a smooth transition into the platform.
• Manage both new clients and an existing portfolio, fostering strong relationships to maximize retention and growth.
• Monitor daily client activities, promptly diagnosing and resolving potential issues to maintain seamless operations.
• Conduct analyses to identify opportunities and provide actionable recommendations to clients for improvement.
• Secured 150 new clients.
• Generated R$ 1 million in incremental Total Payment Volume (TPV).
• Company Overview: Leading company in the chemical segment.
• Managed customer relationships, serving as a consultant on all matters related to ECOLAB products and services, including equipment installation, maintenance, and comprehensive training.
• Maintained direct relationships with Corporate Account Managers and Leaders to align strategies and foster collaboration.
• Participated in Latin America implementation projects, demonstrating safety leadership as the district's designated Safety Champion.
• Engaged with key district clients, focusing on achieving company sales goals, strategic planning, and leveraging analytical insights for data-driven decision-making.
• Consistently exceeded sales targets in 2020, 2021, and 2022.
• Recognized as Best Territory Manager in Q1 2022.
• Delivered outstanding sales performance in Brazil's South Area: Q1 2021 - 126%, Q3 2021 - 114%, Q2 2022 - 115%, Q4 2022 - 109%.
• Company Overview: A leading company in the Brazilian hospitality industry.
• Organized and facilitated recreational activities for children, young people, and adults during their stay at the hotel, ensuring a memorable guest experience.
• Designed and conducted various entertainment programs, including games, scavenger hunts, sports activities, and other engaging events.
• Planned and executed corporate events hosted within the hotel, maintaining high standards of service and coordination.
• Managed payments, work schedules, and team operations, ensuring efficient functioning of the Sports and Leisure department.
• Provided leadership and oversight of all operations within the Sports and Leisure sector, emphasizing organization and guest satisfaction.
• Successfully led high-traffic operations during peak festive seasons, demonstrating strategic coordination and adaptability.
• Played a pivotal role in creating a dynamic and engaging environment, contributing to the hotel's reputation for exceptional guest entertainment.
• Company Overview: A leading company in the Brazilian hospitality industry.
• Designed and facilitated recreational activities for children, young people, and adults to enhance their stay at the resort.
• Organized engaging programs such as games, scavenger hunts, sports activities, and other entertainment options.
• Planned and participated in corporate events hosted within the resort, ensuring seamless execution and guest satisfaction.
· Graduated with above-average grades in the class.
· Participated in the leadership of the athletics organization.
· Participated in the Academic Engineering Council
Portuguese