Pedro Bigay Medero
Orlando
Summary
Dynamic Leader with proven skills in team supervision, problem-solving, and effective communication. Committed to enhancing customer satisfaction through efficient operations and motivated team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Chick-fil-A
St. Cloud, FL
11.2023 - Current
- Supervised daily operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored new team members on service standards and operational procedures.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Coordinated team schedules to align staffing with peak service times for improved efficiency.
Team Member
Marcos's Pizza
St. Cloud, FL
06.2022 - 04.2023
- Operated kitchen equipment to prepare food items efficiently.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained cleanliness and organization of workstations throughout shifts.
Education
Harmony High School
Harmony Florida05.2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation
- Strong verbal and written communication
- Creative problem solving
- Team supervision
- Goal setting and tracking
- Safety processes and procedures
- Inventory counts
Certification
NC3 Safety Certifications:
Hand Tool Safety
Head, Eye, & Face Protection
Respiratory Protection
Hearing Protection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Chick-fil-A
11.2023 - Current
Team Member
Marcos's Pizza
06.2022 - 04.2023
Harmony High School