Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
Generic
Pedro Camille

Pedro Camille

Brooklyn,NY

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.n

Overview

7
7
years of professional experience

Work History

Volunteer Manager

MindSpark Initiative
Brooklyn, NY
03.2020 - Current
  • Facilitated communication between clients, families, community organizations, and other agencies to ensure appropriate services were provided.
  • Assessed client needs and developed individualized service plans to meet those needs.
  • Provided crisis intervention services when needed.
  • Coordinated referrals for medical care, housing, legal assistance, and other social services as necessary.
  • Educated clients about available resources and how to access them effectively.
  • Assisted clients with completing applications for benefits such as food stamps or Medicaid.
  • Identified potential barriers that could impede progress towards achieving desired outcomes while developing solutions to address them quickly and efficiently..
  • Provided guidance on navigating the criminal justice system after release from incarceration.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Assisted individuals with eligibility for available benefits.
  • Provided guidance on claims processing procedures to ensure timely payments.
  • Coordinated open enrollment activities including meetings and communication campaigns.
  • Generated reports on health care costs, retirement savings, and other related topics.
  • Conducted individualized assessments to determine client's eligibility for employment programs.
  • Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.

Security Director

Win, Inc.
Brooklyn, NY
08.2020 - 06.2024
  • Oversaw development and implementation of security policies, procedures, and protocols to ensure organizational security.
  • Developed and maintained relationships with local law enforcement agencies to promote safety and security.
  • Conducted training sessions on security awareness for staff members.
  • Monitored access control systems, CCTV cameras, alarms, fire safety systems, and other related equipment.
  • Ensured compliance with applicable laws and regulations related to security operations.
  • Evaluated potential threats to the organization's physical assets and personnel safety.
  • Managed a team of security officers responsible for patrolling property grounds.
  • Provided guidance to staff regarding best practices for personal safety in the workplace.
  • Assessed current security measures against industry standards and recommended improvements where necessary.
  • Implemented effective strategies for responding to crisis situations such as active shooters or bomb threats.
  • Maintained records of all incidents that occurred on the premises, including any required legal documentation.
  • Set and managed security policies covering operations.
  • Developed and implemented training methods to promote improved officer performance.

Shift Supervisor

Win, Inc.
Brooklyn, NY
04.2017 - 08.2020
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Education

Bachelor of Arts - Applied Psychology

CUNY School of Professional Studies
New York, NY
06-2025

Associate of Applied Science - Human Services

Technical Career Institutes
New York, NY
06-2011

Skills

* Benefits, Medicaid and Medicare application & pocessing

* Resume and cover letter writing, job readiness assistance

* CBT & REBT techniques

* Life coaching

* Security Operations

* Facility Management

* Strong communication and interpersonal skills

* Ability to work with diverse populations

Languages

Spanish
Professional
French
Professional

References

References available upon request.

Certification

  • Life Coach Training - 2022 - Present
  • CBT & REBT Certification - 2023 - Present
  • Fire Safety Regulations
  • Security License
  • Facilities Management
  • CPR & First Aid

Timeline

Security Director

Win, Inc.
08.2020 - 06.2024

Volunteer Manager

MindSpark Initiative
03.2020 - Current

Shift Supervisor

Win, Inc.
04.2017 - 08.2020

Bachelor of Arts - Applied Psychology

CUNY School of Professional Studies

Associate of Applied Science - Human Services

Technical Career Institutes

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Pedro Camille