Pedro Campuzano
Lynwood,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to engagement and works great under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Sales Representive
Spirit Airlines
07.2021 - 11.2023
- Primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner
- Have received many compliments from many guests for my service.
Contractor
Scrub
09.2018 - 09.2021
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained other maintainces in proper usage
- Sprayed pesticides to alleviate bug infestations, following all directions and safety protocols
- Dusted furniture, walls, machines and equipment, replaced burned out light bulbs and performed for room office building
- Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases
- Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
- Notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime
- Cleaned public restrooms, including scrubbing sinks, toilets, counter tops and mirrors to mitigate germs and risk of illness
- Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
Prep Cook
Kenmare Catering At Germania Place
12.2016 - 11.2018
- Kept stations stocked and ready for use to maximize productivity
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Made all meals in accordance with company standards and requirements
- Maintained clean and orderly appearance throughout kitchen and dining area.
Translator
Erie House
03.2012 - 06.2013
- Proofread completed translations to identify and correct punctuation, grammatical and translation errors
- Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues
- Offered quick verbal translations of documents for use by professionals
- Reviewed and updated existing translations to conform to contemporary trends and developments in language communication
- Cross-referenced specialized dictionaries and thesauruses for slang and nuanced terminology.
Education
High School diploma -
Major Dr. Hector P. Garicia Charter High School
ChicagoAssociate of Arts - Culinary and Restaurant Management
St Augustine College
Chicago, IL01.2018
Skills
- Spanish fluency
- Audio translations
- Customer Engagement
- Cash handling expertise
- Customer Assistance
- Customer Service
- Teamwork and Collaboration
- Cooperative Attitude
- Professionalism
- Reliability and punctuality
- Store Cleaning
- Inventory Stocking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representive
Spirit Airlines
07.2021 - 11.2023
Contractor
Scrub
09.2018 - 09.2021
Prep Cook
Kenmare Catering At Germania Place
12.2016 - 11.2018
Translator
Erie House
03.2012 - 06.2013
High School diploma -
Major Dr. Hector P. Garicia Charter High School
Associate of Arts - Culinary and Restaurant Management
St Augustine College
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