Pedro Cardenas
College Station,TX
Summary
Professional with solid background in managing retail environments. Adept at fostering team collaboration and driving results through effective leadership and adaptability. Skilled in inventory management, customer service, and staff development. Known for reliability and flexibility in meeting shifting demands of retail floor.
Developed essential leadership and organizational skills in fast-paced retail environment, consistently managing and motivating teams for optimal performance. Expertise in inventory management and customer service, ensuring efficient daily operations. Seeking to transition into new field, leveraging strong coordination and problem-solving abilities to achieve impactful results.
Overview
2025
2025
years of professional experience
Work History
Floor Manager
La Canilleria Restaurant
- Managed daily operations of the floor, including scheduling, customer service and staff training
- Organized and distributed tasks and positions across team to implement, achieve, and exceed sales targets
- Provided exceptional customer service by addressing inquiries promptly and professionally
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
- Monitored store performance, identified areas for improvement and implemented corrective action plans accordingly
- Performed closing procedures 5 times weekly by balancing cash drawers and reconciling credit card transactions.
Food Runner
Chili's Restaurant
11.2024 - 01.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Sales Associate
Orange Theory Fitness
06.2023 - 08.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Brought people in and persuaded them to join Orange fitness
- Cleaned all treadmills and rowers twice a day
- Helped coaches with new people as well as teaching them the fundamentals of why you should choose orange theory
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Established a positive rapport with customers by delivering friendly, personalized service
- Managed daily operations of the floor, including scheduling, customer service and staff training
- Organized and distributed tasks and positions across team to implement, achieve, and exceed sales targets
- Provided exceptional customer service by addressing inquiries promptly and professionally
- Helped serving food and beverages
- Made sure all inventory was up to date and made sure no products were missing
- Oversaw the daily floor operations to support quality customer service and safety standards
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers
- Monitored staff performance during peak hours to ensure quality services are provided
Floor Manager
Mi Pueblito Restaurant
05.2022 - 08.2022
- Managed daily operations of the floor, including scheduling, customer service and staff training
- Organized and distributed tasks and positions across team to implement, achieve, and exceed sales targets
- Provided exceptional customer service by addressing inquiries promptly and professionally
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
- Analyzed market trends to develop strategies for increasing sales revenue
- Monitored store performance, identified areas for improvement and implemented corrective action plans accordingly
Education
Associate in Science (A.S.) - History
Texas A&M University
College Station, TX05.2026
Skills
- Sales Development
- Payment Processing
- Contract Preparation
- Client Account Management
- Conflict Resolution
- Operations Management
- Inventory Management
- Project management
- Store maintenance
- Employee management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Runner
Chili's Restaurant
11.2024 - 01.2025
Sales Associate
Orange Theory Fitness
06.2023 - 08.2023
Floor Manager
Mi Pueblito Restaurant
05.2022 - 08.2022
Floor Manager
La Canilleria Restaurant
Associate in Science (A.S.) - History
Texas A&M University
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