Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Pedro Conrado

Anaheim,CALIFORNIA

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

33
33
years of professional experience

Work History

Houseman

JW
10.2021 - 01.2023
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
  • Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
  • Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.

Bartender

Sheraton Gateway Hotel
06.2007 - 12.2009
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Big Canyon Country Club
01.2005 - 07.2005
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.``````````````````````````````````````````````````````````````````````````````````````
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.```````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.``````````````````````````````````````````````````
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Disneyland Hotel
05.1990 - 09.2003
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Education

High School Diploma -

Loara High School
Anaheim, CA
07.1990

Skills

  • Guest Room Cleaning

Affiliations

  • I work out

Timeline

Houseman

JW
10.2021 - 01.2023

Bartender

Sheraton Gateway Hotel
06.2007 - 12.2009

Bartender

Big Canyon Country Club
01.2005 - 07.2005

Bartender

Disneyland Hotel
05.1990 - 09.2003

High School Diploma -

Loara High School

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Pedro Conrado