Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pedro (Dro) Lopez

New London

Summary

Visual Merchandiser, Event Host, and Entertainer with 4+ years of experience in customer service. Possessing outstanding customer service, attention to detail, and ability to use creativity and marketing skills to increase sales. Freelance experience in beauty cosmetics, fashion styling, photography, and music. Passionate about serving others, and customer experience.

Overview

5
5
years of professional experience

Work History

Entertainer & Event Host

Nightlife Entertainment
06.2023 - Current
  • Ensures that events run smoothly and efficiently, and that their guest have a great experience
  • Assistance with planning, preparation, and organization of events with the venue and customers.
  • Organized events for companies, including social networking, networking events, and company events

Server and Hostess

The Port of Call
05.2022 - 09.2023
  • Responsible for taking customer orders and ensuring customer satisfaction while being knowledgeable about the food and cocktail menu.
  • Recommending specials and discounts to up-sell limited-time food and drink items.
  • Kept a positive attitude throughout service, leaving the customers' wanting to come back for more.

Prestige Beauty Advisor

Ulta Beauty
09.2022 - 05.2023
  • Performing makeup applications, skincare analysis, and product demonstrations.
  • Ensuring all testers within prestige area are continuously in stock and maintained in compliance with hygiene standards.
  • Responsible for maximizing sales through assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures.

Visual Manager

Forever 21
10.2020 - 08.2021
  • Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, launches, updates, shipment, loss prevention, and service.
  • Develops the plan for floor set, translates it into implementation steps and directs the other store leaders and sales associates to execute.
  • Trains and directs entire store team on merchandise handling, shipment processing, and merchandise presentation as needed.

Education

High School Diploma -

Robert E. Fitch High School
Groton, Connecticut
06.2015

Skills

    Collaborative teamwork

    Customer Service Driven

    Sales Experience

    Retail Management

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Entertainer & Event Host

Nightlife Entertainment
06.2023 - Current

Prestige Beauty Advisor

Ulta Beauty
09.2022 - 05.2023

Server and Hostess

The Port of Call
05.2022 - 09.2023

Visual Manager

Forever 21
10.2020 - 08.2021

High School Diploma -

Robert E. Fitch High School