Pedro Duarte
Healthcare Operations Executive | Practice Builder | EMR & MSO Strategy
Atlanta,GA
Summary
Healthcare operations executive with 15+ years of experience building, scaling, and professionalizing interventional spine, orthopedic, and pain management practices. Proven leader in EMR implementation, multi-site expansion, clinical operations, staffing, compliance, and personal-injury workflows. Trusted operational partner to physicians and founders, known for transforming under-infrastructure practices into scalable, compliant, and growth-ready organizations. Combines deep hands-on clinical experience with executive-level operational leadership, MSO strategy, and consulting expertise.
Overview
20
20
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Advisor
Independent Healthcare Operations & MSO Advisor
- Advise physicians and practice owners on practice launches, EMR implementations, MSO structures, and PI operational workflows.
- Support staffing models, compliance frameworks, intake processes, and operational scaling strategies.
- Provide strategic guidance to founder-led practices preparing for growth, stability, or future exit opportunities.
Vice President of Operations
VeriSpine Joint Centers
01.2023 - 01.2026
- Recruited to build operational infrastructure and scale a growing interventional spine and pain management practice. Led end-to-end operational strategy across clinical, administrative, technology, and staffing functions.
- Key Contributions & Impact
- Implemented the organization’s first EMR system (eClinicalWorks) from zero, including vendor selection, system configuration, workflow design, staff training, and full go-live execution.
- Designed and standardized clinical, intake, billing, and personal-injury workflows, enabling operational consistency across providers and locations.
- Built and managed staffing models for medical assistants, nurse practitioners, front-desk, and administrative teams; led hiring, onboarding, training, and performance oversight.
- Supported practice expansion into multiple locations, overseeing operational readiness, staffing plans, provider coverage models, and day-to-day execution.
- Developed and enforced SOPs, compliance policies, and operational protocols aligned with regulatory, clinical, and payer best practices.
- Served as primary operational partner to physician leadership, translating clinical vision into scalable systems, reporting, and execution.
- Oversaw vendor relationships, operational budgeting, and cost-containment initiatives to support sustainable growth.
- Helped position the practice for long-term scalability, operational maturity, and potential transaction readiness.
Chief Executive Officer
AVO Real Estate Holdings, LLC
01.2022 - 12.2024
- Directed land and building acquisitions, leasing strategy, and site selection.
- Supported implementation of property management software (Yardi).
- Developed financial plans and cost-effective project strategies.
- Oversaw construction projects to ensure compliance with design, budget, and regulatory guidelines.
- Led portfolio analysis, budgeting, forecasting, and expense reporting.
- Built and maintained relationships with landlords and key stakeholders.
Chief Development Officer / Procurement
Ortho Sport & Spine Physicians
01.2021 - 01.2022
- Supported executive leadership in site selection and practice expansion initiatives.
- Coordinated development projects and vendor procurement strategies.
- Led efforts to bring locations into AAAASF certification.
- Provided administrative and operational oversight to clinic managers.
- Implemented clinic operations and protocols aligned with hospital and regulatory standards.
- Oversaw staff scheduling, productivity, training, and performance management.
Director of Clinical Operations
Ortho Sport & Spine Physicians
01.2017 - 01.2021
- Led hiring, compliance, strategic planning, and operational reporting.
- Served as primary operational escalation point across clinical teams.
- Provided IT troubleshooting and EMR support.
Clinic Manager
Clinic Manager – Ortho Sport & Spine Physicians
01.2012 - 01.2017
- Progressive clinical and operational experience including:
- Interventional spine procedures and fluoroscopy support
- X-ray, IV therapy, injections, and peri-operative care
- Occupational medicine testing and DOT protocols
- EMR usage, patient flow management, and clinic operations
- AAAHC / AAAASF office-based practice support
Certified Medical Technician
Certified Medical Technician (Interventional Spine & Occupational Medicine)
01.2009 - 01.2012
Medical Assistant
Medical Assistant – Multiple Practices
01.2006 - 01.2009
Education
Certified Medical Assistant -
The Allen School
X-Ray Program - undefined
CUNY New York City College of Technology
Skills
Presentations and public speaking
Problem-solving
Client engagement
Computer skills
Strategic planning and execution
Operations management
Leadership training
Safety management
Site monitoring
Bilingual
eClinicalWorks
Personal injury expertise
EHR and EMR systems
Certification
CPR Certified | IV & Injection Trained
Timeline
Vice President of Operations
VeriSpine Joint Centers
01.2023 - 01.2026
Chief Executive Officer
AVO Real Estate Holdings, LLC
01.2022 - 12.2024
Chief Development Officer / Procurement
Ortho Sport & Spine Physicians
01.2021 - 01.2022
Director of Clinical Operations
Ortho Sport & Spine Physicians
01.2017 - 01.2021
Clinic Manager
Clinic Manager – Ortho Sport & Spine Physicians
01.2012 - 01.2017
Certified Medical Technician
Certified Medical Technician (Interventional Spine & Occupational Medicine)
01.2009 - 01.2012
Medical Assistant
Medical Assistant – Multiple Practices
01.2006 - 01.2009
Advisor
Independent Healthcare Operations & MSO Advisor
X-Ray Program - undefined
CUNY New York City College of Technology
Certified Medical Assistant -
The Allen School
CORE EXPERTISE
- Multi-Site Practice Operations & Scaling
- EMR Implementation & Optimization (eClinicalWorks)
- Interventional Spine & Pain Management Operations
- Personal Injury & Insurance Workflows
- MSO & Management Infrastructure / Consulting
- Provider & Staff Recruiting (MD, NP, MA, Admin)
- SOPs, Compliance & Clinical Governance
- Budgeting, Forecasting & Cost Controls
- Vendor Negotiation & Procurement
- Startup, Turnaround & Growth Strategy