Pedro Estevez
Miami Gardens,FL
Summary
Contributed to customer service excellence in fast-paced environments, driving value for organizational success.
Overview
11
11
years of professional experience
Work History
Ware House Manager
Kristin Window Treatment
Miami Gardens, FL
01.2019 - Current
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Coordinated shipping and receiving operations to optimize workflow efficiency across the warehouse.
- Implemented safety protocols, ensuring compliance with industry regulations and reducing workplace incidents.
- Trained and supervised warehouse staff, fostering a collaborative environment for improved productivity.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Make delivery in 26foot box truck locally in Florida
- Operated box truck to deliver goods safely and efficiently to designated locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with warehouse staff to manage inventory and coordinate loading processes.
- Monitored vehicle performance, reporting maintenance needs to ensure optimal operation conditions.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems, and maps.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
Sales Associate
J Crew
Miami Beach, FL
06.2017 - 01.2018
- Enhanced customer engagement through active listening and personalized service.
- Managed inventory control processes to ensure product availability and accuracy.
- Trained new staff on sales techniques and company policies for improved performance.
- Analyzed customer feedback to identify trends and improve service delivery.
- Developed promotional displays that increased product visibility and customer interest.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Overnight Stock Clerk
Walmart
Deltona, Florida
04.2016 - 10.2017
- Timely stocking of merchandise in appropriate aisles I an organized manner
- Clean Up
- Customer Service
Mechanic
Deland Auto Repair
DeLand, FL
11.2014 - 05.2015
- Diagnosed mechanical issues using advanced diagnostic tools and software.
- Conducted routine maintenance on various vehicle systems to ensure optimal performance.
- Collaborated with team members to develop efficient repair workflows, reducing downtime.
- Trained junior mechanics on equipment usage and safety protocols to enhance team capabilities.
Education
GED -
Wolfson Campus
Miami, FL01.2017
Skills
Shipping and receiving
Forklift operations
Warehouse operations
Inventory and stocking
Loading and unloading
Inventory management
Problem-solving
Order picking and processing
Employee safety
Staff supervision
Mentoring and training
Logistics
Warehouse organization
Forklift operation
Worker supervision
Delivery scheduling
Freight handling
CUST
Reliable Team-Player ~ Creative Problem Solver ~ Excellent Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Ware House Manager
Kristin Window Treatment
01.2019 - Current
Sales Associate
J Crew
06.2017 - 01.2018
Overnight Stock Clerk
Walmart
04.2016 - 10.2017
Mechanic
Deland Auto Repair
11.2014 - 05.2015
GED -
Wolfson Campus