Summary
Overview
Work History
Education
Skills
Certification
Darkroom Experienced Film Photographer
Languages
Timeline
Generic

Pedro Felipe

Dallas,TX

Summary

Dynamic leader with a proven track record at Garden Cafe LLC, enhancing team productivity and job satisfaction through effective mentorship and strategic planning. Skilled in inventory management and espresso machine operation, I excel in fostering innovation and teamwork. Achieved significant improvements in program operations and customer service quality, demonstrating exceptional problem-solving and multitasking abilities.

Overview

5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Coffee Service Program Director

Garden Cafe LLC
10.2019 - Current
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Ensuring quality of products in service operation.
  • Maintaining menus and lists of recipes.
  • Keeping track of inventory
  • Maintaining transparency of products with customer basis.

Nursery Sales Associate

Redentas
07.2020 - 09.2020
  • Assisted clients in choosing suitable plants for their gardening needs, resulting in increased sales.
  • Increased plant care knowledge through onsite reference materials and internet resources to improve quality of service.
  • Handled customer inquiries promptly, addressing concerns with professionalism and courtesy.
  • Contributed to team efforts by maintaining a clean and safe work environment for both staff and customers.

Server

Flatbread Company
09.2019 - 01.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

The University of Texas At Dallas
Richardson, TX
01.2016 - 05.2025

High School Diploma -

Lake Highlands Highschool
Dallas, TX
05.2015

Skills

  • Effective leader
  • Administration knowledge
  • Program Leadership
  • Staff Development
  • Strategic Planning
  • Partnership Development
  • Personnel Supervision
  • Operations Oversight
  • Innovation and Creativity
  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Espresso machine operation
  • Safe Food Handling
  • Beverage Preparation
  • Safe Food Handling Practices
  • POS Systems
  • Excellent memory
  • Menu Memorization
  • Food Preparation
  • Coffee machinery
  • Coffee expertise
  • Professional Demeanor
  • Inventory Management
  • Drink customization
  • New Hire Training
  • Performance Improvement
  • Espresso preparation
  • Latte art
  • Food Running
  • Fluent in Spanish
  • Ordering Procedures
  • Conflict Mediation
  • Product displays
  • Cooking
  • Table Bussing
  • Table setting knowledge
  • Graphic Design
  • Attention to Detail
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliable and Dependable
  • Active Listening
  • Multitasking

Certification

  • TABC
  • Food Handler's License


Darkroom Experienced Film Photographer

I have been experienced in many formats of film photography since the age of seven and am competent in the composition, processing and printing of film photographs.

Languages

Spanish
Native or Bilingual

Timeline

Nursery Sales Associate

Redentas
07.2020 - 09.2020

Coffee Service Program Director

Garden Cafe LLC
10.2019 - Current

Server

Flatbread Company
09.2019 - 01.2020

The University of Texas At Dallas
01.2016 - 05.2025

High School Diploma -

Lake Highlands Highschool

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Pedro Felipe