Pedro Flores
Clearlake,CA
Summary
Dynamic and results-oriented professional with extensive experience in vegetation management and quality control, notably with ACRT Pacific. Excelled in enhancing safety standards and customer satisfaction through proactive problem-solving and efficient inspection reporting. Skilled in bilingual communication and mentoring, consistently improving team performance and compliance with regulatory requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Vegetation Management Inspector
Central Sierra Consulting
01.2024 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Accurately communicate with my team of new process and procedures
- Provide assistance to the VMI
- Provide equipment
Pre-inspection Manager
ACRT Pacific
05.2023 - 11.2023
- Evaluated inspector performance, identifying areas for improvement and providing constructive feedback.
- Managed a team of inspectors, providing guidance and training for optimal performance.
- Collaborated with other departments to address inspection findings and implement corrective actions.
- Continuously improved team skills by organizing training sessions on relevant topics such as safety regulations or industry trends.
- Coordinated closely with quality control teams to improve overall product quality through detailed inspections.
- Managed budgetary constraints while maintaining high-quality inspection services for clients.
- Ensured timely inspections by effectively managing schedules and prioritizing tasks.
- Reduced inspection errors, leading to increased safety and higher quality standards.
Outage Technician Specialist /Refusal Specialist
ACRT Pacific
06.2021 - 05.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Work to reach a resolution for unsatisfied customer; attempt to communicate with the customer to allow work or allow access for the initial inspection.
- Follow up on case call ins around the county
- Prescribe trees for work and reach out to the team with property information.
- Report on the trees that have caused outages; investigate how and why it happened.
CUF
ACRT Pacific
09.2020 - 06.2021
- Follow proper Public Resource codes to insure proper work
- Inspect vegetation around PG&E facilities
- Identify hazardous trees
- Follow safety protocols
- Provide detailed work for tree trimmers to identify the trees in question
- Provide excellent customer service
CUF
CNUC
01.2020 - 09.2020
- Follow proper Public Resource codes to insure proper work
- Inspect vegetation around PG&E facilities
- Identify hazardous trees
- Follow safety protocols
- Provide detailed work for tree trimmers to identify the trees in question
- Provide excellent customer service
Driver
Uber
05.2019 - 11.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Assure the passenger arrives to their desired location
Auditor
SBM- Intel
05.2019 - 10.2019
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Followed established auditing processes to meet internal and regulatory requirements.
Education
Diploma -
Lower Lake High School
Lower Lake, CA05.2015
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Safety awareness
- Technical knowledge
Certification
OSHA 30 Certification
Languages
Spanish
Native or Bilingual
Timeline
Vegetation Management Inspector
Central Sierra Consulting
01.2024 - Current
Pre-inspection Manager
ACRT Pacific
05.2023 - 11.2023
Outage Technician Specialist /Refusal Specialist
ACRT Pacific
06.2021 - 05.2023
CUF
ACRT Pacific
09.2020 - 06.2021
CUF
CNUC
01.2020 - 09.2020
Driver
Uber
05.2019 - 11.2019
Auditor
SBM- Intel
05.2019 - 10.2019
Diploma -
Lower Lake High School