Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

PEDRO FRANCISCO FADUL

Fairfax,VA

Summary

Human resources and security professional with a background in workforce planning, compliance oversight, investigations, and site operations. Supports team training, incident reporting, access control, and emergency response while maintaining clear communication with staff, supervisors, and clients. Brings steady leadership and sound judgment across multiple work settings.

Overview

3
3
Languages
1
1
Certification
20
20
years of professional experience

Work History

HR and Security Officer

Securitas Security
10.2020 - Current
  • Certified professional security and surveillance officer.
  • Provided physical security, access control, and emergency response across hotels, government offices, and TV station sites.
  • Monitored various security posts throughout shifts. and adapted quickly to each assignment.
  • Resolved security issues and emergency situations promptly.
  • Updated security protocols to address technology-driven gaps and evolving criminal tactics, strengthening overall security.
  • Monitored officer compliance with site rules, incident reporting, and site-specific work requirements.
  • Trained new employees on personnel management and site operations, improving onboarding efficiency.
  • Maintained open communication with colleagues, security staff, supervision, and client contacts.
  • Responded to incoming phone inquiries promptly., monitored closed-circuit television systems, and tracked alarm activity.
  • Patrolled, monitored, and documented daily whereabouts across various sites.
  • Advised field technical personnel on system response and operational theory.
  • Assisted district manager in maintaining schedules and retaining contracts, enhancing operational continuity.
  • Helped maintain consistent management practices, including performance coaching, career planning, development, and training for team members.
  • Assisted with workforce planning, capability forecasting, and talent pipeline strategy development.
  • Built, managed, and trained a high-performing in-house team.
  • Created talent analytics and used leading-edge technologies to execute forward-looking ideas.
  • Reported safety concerns and unusual circumstances verbally and through written reports.

HR Security Officer

Allied Universal
02.2020 - 10.2020
  • Effectively provided physical security, access control, and emergency response at River Creek Community and Club.
  • Oversaw officer compliance with site rules and incident reporting, ensuring adherence to site operational requirements.
  • Handled security issues and/or emergency situations appropriately and in a timely manner.
  • Reported safety concerns and unusual circumstances verbally and in written reports to maintain site safety and security.
  • Provided guidance and training to new employees in effective methods of managing all levels of personnel and site functions.
  • Cultivated communication with colleagues, security staff, and clients to enhance management development and implement updated security protocols addressing technological and criminal strategy advancements.
  • Certified Professional Security and Surveillance officer.

GROCERY Merchandiser/Customer Service

GIANT
07.2018 - 02.2020
  • Merchandised the department to optimize product placement and maximize sales.
  • Use suggestive selling techniques to maximize sales
  • Provided prompt and friendly customer service to improve overall customer satisfaction.
  • Provided assistance by responding to customer questions in an effective and efficient manner
  • Analyzed competitors' pricing tactics and product development to inform strategic decisions and stay ahead of market trends.
  • Supervised the forecasting of product trends and profitability
  • Applied knowledge of analytical tools and techniques to analyze and evaluate effectiveness, recommended improvements
  • Coordinated the use of temporary labor and obtained necessary approvals.
  • Ensured de-tagging and retagging store weekly.
  • Working on all daily back stock in the assigned area

Select A Service - Merchandiser HR Assistant

SAS
09.2016 - 06.2018
  • Analyzed product performance against plans, filtered information to draw inferences, created solutions, and adjusted strategies to enhance merchandising processes and support business goals
  • Conducted product research including shopping the market and developing seasonal assortment plans
  • Supported brand merchandising team in preparing for buy meetings
  • Managed order changes with buying office and set-up communication pre- and post-buy meeting
  • Assisted with line assortment and planning for season
  • Maintained merchandise presentation by following planogram to stock, set up, retrieve, discontinue, and organize product displays.
  • Removed damaged goods, signed and priced merchandise appropriately, and secured fragile and high-shrink merchandise.
  • Keeping the Sales Floor in accordance with company policies and properly zoning the area, following the new planogram for arranging and organizing merchandise, and identifying shrink and damage.s
  • Worked independently to evaluate and select appropriate merchandise options based on inventory needs.
  • Took proactive measures to complete all tasks in the assigned zone promptly, ensuring efficient workflow.
  • Responsible for moving, lifting, carrying and placing merchandise and supplies
  • Performed various duties as assigned to support team operations.
  • Communicated effectively with coworkers, supervisors and managers
  • Ensured facility safety by adhering to all safety standards, procedures, and guidelines

Assistant Manager

Payless Shoe Source
Fairfax, VA
01.2015 - 08.2016
  • Oversaw the planning, design, coordination and implementation of the full range of store operations, policies and services within the organization
  • Accountable for organizational structure planning, employee on-boarding and off-boarding, transfers, customer service and HR; Managed a $3.5M operating budget and daily reports
  • Fostered collaboration across departments to develop strategic HR and HC program plans optimizing resource utilization and improving efficiency
  • Designed and implemented process improvements, aligned with organizational goals, which positively impacted the full employee lifecycle
  • IMPLEMENTED CHANGE that positively impacted design of the employee in store, employee on-boarding/off-boarding processes and background check review
  • DEVELOPED AND IMPLEMENTED COMPREHENSIVE HUMAN CAPITAL MANAGEMENT (HCM) STRATEGY to accurately measure and improve human productivity at the macro and micro levels
  • Provided HCM planning leadership that enabled the organization to build and shape what it wanted to become and how it would effectively deliver services in a global economy
  • Analyzed and assessed impact of changes and organizational issues on strategic movements and existing HR programs and resources
  • Identified and resolved issues within program to ensure smooth operations and tracked compliance
  • Developed and monitored execution and reporting of performance data for strategic HC and HR projects and initiatives
  • Applied knowledge of analytical tools and techniques to analyze and evaluate effectiveness; recommended improvements
  • Coordinated the use of temporary labor as needed as well as obtaining approvals
  • Analyzed and updated domestic relocation processes

Contractor

Bureau of Engraving and Printing
Washington, DC
06.2013 - 12.2014
  • Human Resource and Human Capital Administration: also assisted and provided strategic planning and HR leadership to support contract and ensure programs and procedures were aligned with the company's mission, vision and goals
  • Created and directed two complex projects and project teams for high-profile initiatives that strengthened and streamlined programs and processes
  • Advised on review and revision of standard operating procedures to enhance compliance and efficiency.
  • Implemented best practices and processes to ensure smooth and positive employee transitions
  • Led review of workflow processes to identify areas for improvement
  • Identified and documented specific, HR policy and procedure

Investigations Analyst

COT's (USDOT Contractor)
Washington, DC
10.2009 - 06.2013
  • Investigated suspicious and fraudulent transactions
  • Successfully championed advancement of a centralized HR service center
  • Researched and presented metrics comparing outsourcing HR services to in-house provision, informing strategic decision-making
  • Provided data to senior management essential to forming an independent organization
  • DESIGNED, IMPLEMENTED AND MANAGED CAREER DEVELOPMENT, PERFORMANCE MANAGEMENT AND PROCESS IMPROVEMENT PROGRAMS that positively impacted HR operations organization contract-wide
  • Developed benchmarking studies and researched best practices to enhance HR service effectiveness and align with industry trends
  • Created reports and metrics, oversaw activities, and advanced quality analysis reports for Managing Director and leadership team, supporting informed leadership decisions
  • Partner with HR and hiring managers to plan and execute focused networking, recruitment and hiring activities at various locations to meet staffing goals
  • Leverages data to improve team member and hiring manager staffing performance
  • Perform strategic consulting (analytics, research, consumer insights) to make decisions

Human Resources Generalist

United States Army
Benning, GA
01.2007 - 09.2009
  • Create and execute a talent acquisition strategy aligned with Commvault's business objectives and culture in order to meet aggressive hiring goals
  • Build, manage, and train a high performing team of in-house and external recruiters
  • Manage the recruiting risk/controls for the team; provide coaching and leverage audit results to ensure compliance with all recruiting policies and processes
  • Oversaw leave administration, managing employee notifications, vendor relations, disability programs, and health benefits
  • Established and communicated HR policies to ensure compliance and enhance workforce satisfaction
  • Maintained current understanding of state and federal policies such as EEO and ADA
  • Develop and implement workforce plans, forecasting capabilities, and a talent pipeline strategy
  • Support consistent management practices including performance management, coaching, career planning, development, and training for all team members
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Managed KONE Employer Brand strategy in partnership with Global Talent Management and Marketing & Communications
  • Developed talent analytics and utilized advanced technologies to implement strategic HR initiatives

Education

Ph.D. - Human Resources Management

Atlantic International University
Honolulu, Hawaii
03-2019

MBA - Business Administration, Human Resources

Universidad Metropolitana
Bayamon, Puerto Rico
12-2016

BBA - Business Administration

Antillean Adventist University
Mayaguez, PR

Skills

  • Incident response
  • Incident response
  • Threat assessment
  • Access control
  • Resource allocation
  • Procedures implementation
  • Report generation
  • Information tracking
  • Software experience
  • Desktop support
  • System maintenance
  • User support
  • Threat assessment

Certification

HR Operations, Human Capital Planning & Accountability, Vendor Management & Outsourcing, Core Employee Process Design, Project Management, Human Resource Information Systems (HRIS), Performance Management Systems

Accomplishments

  • Analyzed and assessed the impact of changes and organizational issues impacting the strategic movements, and the impact of change on existing HC and its resources
  • Considered and implemented process improvements, aligned with organizational goals, which positively impacted the full employee development
  • IMPLEMENTED CHANGE that certainly impacted design of the employee in store, employee on-boarding/off-boarding processes and reference check
  • Considered and reorganized domestic relocation processes
  • DEVELOPED AND IMPLEMENTED COMPREHENSIVE HUMAN CAPITAL MANAGEMENT (HCM) STRATEGY to precisely measure and increase human productivity at the macro and micro levels
  • Provided HCM planning leadership that enabled the organization to build and shape what it required to effectively deliver services in a global economy
  • FOSTERED COLLABORATION ACROSS DEPARTMENTAL LINES TO DEVELOP strategic HR and HC program plans to optimize utilization of resources and productivity, improve efficiency
  • Resolved program problems and tracked compliance
  • DEVELOPED AND MONITORED THE EXECUTION AND REPORTING OF PERFORMANCE DATA for strategic HC and HR projects and initiatives

Languages

English
Professional
Spanish
Professional
Portuguese
Professional

Timeline

HR and Security Officer

Securitas Security
10.2020 - Current

HR Security Officer

Allied Universal
02.2020 - 10.2020

GROCERY Merchandiser/Customer Service

GIANT
07.2018 - 02.2020

Select A Service - Merchandiser HR Assistant

SAS
09.2016 - 06.2018

Assistant Manager

Payless Shoe Source
01.2015 - 08.2016

Contractor

Bureau of Engraving and Printing
06.2013 - 12.2014

Investigations Analyst

COT's (USDOT Contractor)
10.2009 - 06.2013

Human Resources Generalist

United States Army
01.2007 - 09.2009

Ph.D. - Human Resources Management

Atlantic International University

MBA - Business Administration, Human Resources

Universidad Metropolitana

BBA - Business Administration

Antillean Adventist University
PEDRO FRANCISCO FADUL