Summary
Overview
Work History
Education
Skills
Timeline
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Pedro Garcia

Burnsville,MN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Guest Service Coworker

Kwik Trip
06.2021 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Processed guest check-ins and check-outs following procedures for fast turnover.
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.
  • Greeted guests upon arrival by providing warm welcome.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Education

High School Diploma -

Burnsville High School
Burnsville, MN
06.2023

Skills

  • Plan Events
  • Performance Strategies
  • Creative Solutions
  • Administrative Duties
  • Guest Experience Management
  • Rewards Programs
  • Cash Register Operations
  • Guest Inquiries

Timeline

Guest Service Coworker

Kwik Trip
06.2021 - Current

High School Diploma -

Burnsville High School

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Pedro Garcia