Pedro Gomez
Pemberton,NJ
Summary
Dedicated professional with extensive experience in housekeeping and retail sales, notably at Raymour & Flanigan. Excelled in maintaining sanitary environments and enhancing customer satisfaction through excellent service and product knowledge. Demonstrated strong teamwork and communication abilities, achieving consistent monthly sales targets. Skilled in both customer engagement and meticulous cleanliness, showcasing a blend of hard and soft skills critical for dynamic work settings.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
22
22
years of professional experience
Work History
Housekeeper
Deptford Center
11.2023 - 09.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
Complete Care At Kresson View
06.2020 - 09.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Housekeeper
Waden Home Care Inc.
01.2019 - 02.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Retail Sales Associate Cashier
Raymour & Flanigan
02.2003 - 08.2006
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Organized successful in-store events that increased foot traffic and boosted sales.
- Developed strong relationships with customers to understand their needs, guiding them to perfect furniture solutions.
- Provided personalized furniture recommendations, leading to repeat business and customer loyalty.
- Optimized showroom layout to enhance product visibility and accessibility, facilitating intuitive shopping experience.
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
Education
High School Diploma -
Woodrow Wilson High-school
Camden, NJ06-2007
Skills
- Housekeeping
- Bathroom cleaning
- Mopping and sweeping
- Excellent oral and written communication
- Physically strong
- Flexible
- Organized
- Strong ability to handle work and staff pressures in a fast paced environment
- Team player with excellent customer service skills
Timeline
Housekeeper
Deptford Center
11.2023 - 09.2024
Housekeeper
Complete Care At Kresson View
06.2020 - 09.2021
Housekeeper
Waden Home Care Inc.
01.2019 - 02.2020
Retail Sales Associate Cashier
Raymour & Flanigan
02.2003 - 08.2006
High School Diploma -
Woodrow Wilson High-school
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