PEDRO GONZALEZ
Summary
Highly motivated and committed Medical Assistant Registered Phlebotomy Technician (RPT), and Registered Electrocardiograph Technician (EKG) with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Trained in medical diagnostics, health education and patient care. Focused on achieving realistic goals with well-crafted approaches to acute and chronic issues. Intellectually curious and ready for any challenge.
Overview
10
10
years of professional experience
Work History
Medical Assistant Telephone Triage/Home Visit Coordinator
Community Medical Group
09.2023 - Current
- Courteously answers telephones and directs calls to appropriate staff
- Records demographics in Electronic Health Record (EHR) system
- Verifies patients' insurance information, addresses and telephone numbers to ensure proper billing and accuracy
- Provides excellent customer service for patients
- Types, records, reports, and correspondences
- May use Windows for these tasks
- Receives and routes messages and documents
- Schedules follow-up physician appointments
- Notify the healthcare provider of any critical patient information or concerns
- Obtains and records patient medical history and personal data
- Assesses patients on initial visit and each follow up visit
- Facilitate communication between patients and healthcare providers during telehealth visits
- Explains physician's instructions as needed
- Ensure that the patient understands the provider's instructions and recommendations
- Provides service in accordance with reimbursement, ethical and legal guidelines
- Writes daily notes according to the Federal and State guidelines
- Checks in and out patients in a timely, accurate, and professional manner
- Assumes responsibilities for self-development by programs, attendance at workshops and conferences to keep all certifications up to date
- Observes confidentiality and safeguards on all patient-related information and medical facility operational data
- Ensures that all HIPAA/OSHA standards are in compliance.
Medical Assistant
OPTUM
11.2022 - 09.2023
- Scheduled appointments for patients via phone and in person
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Organized charts, documents and supplies to maintain team productivity
- Referred patients to outside specialists or hospital admission for more advanced care
- Created and maintained comprehensive patient charts to facilitate continuum of care and document patient assessments, interventions and results
- Advised patients about diet, hygiene and other lifestyle behaviors to promote health and prevent disease
- Followed universal or standard precautions consistently to protect patients and staff.
Medical Doctor
MINSAP
09.2014 - 02.2022
- Health Assessments
- Preventive Care
- Determining and Prescribing Medication
- Documentation and Reporting
- Verbal and Written Communication
- Relationship Building
- Disease Prevention
- Quality Medical Care
Medical Doctor
Pan American Health Organization
08.2017 - 12.2018
Education
Doctor in medicine -
Ciencias medicas de Granma (Medicine School)
01.2014
First degree specialist in community medicine -
Ciencias medicas de Granma (Medicine School)
01.2017
Timeline
Medical Assistant Telephone Triage/Home Visit Coordinator
Community Medical Group
09.2023 - Current
Medical Assistant
OPTUM
11.2022 - 09.2023
Medical Doctor
Pan American Health Organization
08.2017 - 12.2018
Medical Doctor
MINSAP
09.2014 - 02.2022
Doctor in medicine -
Ciencias medicas de Granma (Medicine School)
First degree specialist in community medicine -
Ciencias medicas de Granma (Medicine School)
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