Pedro Gonzalez
North Bergen,NJ
Summary
Dependable and hardworking, skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Overview
6
6
years of professional experience
Work History
Essential Worker
Executive Cleaning Company (contracted for MSK)
New York, NY
04.2020 - 05.2021
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
- Operated swingo floor machine and floor burnisher while adhering to all corporate safety measures.
- Notified building managers about needed repairs to maintain public safety.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
Bartender/Server
The Lightrail Cafe
Jersey City, NJ
09.2019 - 01.2020
- Promoted products to customers to enhance bill totals with high-profit items.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
Bartender/Food Server
John's Pizzeria & Restaurant
Jersey City, NJ
09.2017 - 09.2019
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Processed over 50 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Telemarketing
Encompass Media Group
Long Island City, NY
04.2016 - 03.2017
- Cold-called prospective customers to build relationship.
- Completed documentation for product and service sales.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Established new customer accounts.
Retail Fashion Stylist
Reason Brand Clothing
New York City, NY
04.2016 - 11.2016
- Greeted store customers promptly and responded to questions with knowledgeable service.
- Updated database with customer and sales information.
- Kept showroom professional and neat at all times.
- Managed the entire shopping experience for the client, putting together outfits and providing personalized style tips.
- Helped brand awareness by assisting in merchandising and handling display setups.
- Steamed and ironed items in preparation for professional photo shoots.
- Organized fashion sample garments for sales reps and agents.
Assistant Club Manager
Blink Fitness
Jersey City, NJ
09.2015 - 04.2016
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Completed weekly schedules according to payroll policies.
- Wrote order supply requests to replenish merchandise.
- Assessed team proficiencies, identifying and targeting areas for improvement.
Education
High School Diploma -
Memorial High School
2008
Some College (No Degree) - Nursing
Hudson County Community College
Jersey City, NJSkills
- Sales expertise
- Accurate money handling
- Time management ability
- Team player mentality
- Outgoing personality
- Problem resolution
- Supply inventory management
- Cleaning and sanitizing
- Restroom detailing
- Mopping and buffing floors
- Janitorial equipment familiarity
Timeline
Essential Worker
Executive Cleaning Company (contracted for MSK)
04.2020 - 05.2021
Bartender/Server
The Lightrail Cafe
09.2019 - 01.2020
Bartender/Food Server
John's Pizzeria & Restaurant
09.2017 - 09.2019
Telemarketing
Encompass Media Group
04.2016 - 03.2017
Retail Fashion Stylist
Reason Brand Clothing
04.2016 - 11.2016
Assistant Club Manager
Blink Fitness
09.2015 - 04.2016
High School Diploma -
Memorial High School
Some College (No Degree) - Nursing
Hudson County Community College
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