Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at trouble shooting problems and building successful solutions. Excellent verbal and written communication with strong background cultivating positive relationships and exceeding goals.
Managed customer accounts to secure customer satisfaction and repeat business. Developed and implemented sales strategies to increase profits. Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Generated new leads through networking and attending industry events. Negotiated contracts with clients and developed relationships with key personnel. I also would calculate payroll for employees.
Responsible for daily sales functions and sales growth year over year. I developed employee skillset and implemented targeted coaching plans to achieve personal and branch goals. Enhanced team performance by recruiting hiring and training qualified staff members. Market locally to grow our in-store customer sales. Responsible for maintaining and improving areas QC percentage by setting up tracking and accountability system for myself and employees.