Pedro Iaciuk Neto Da Silva
Fort Lauderdale,FL
Summary
High-energy multilingual travel and sales agent with significant experience in customer satisfaction and logistics optimization. Recognized for building strong client relationships and delivering tailored solutions. Committed to enhancing client experiences in the market sales, transport and travel industries.
Overview
12
12
years of professional experience
Work History
Chauffeur Driver
Mundi Limu Company
11.2023 - 03.2025
- Provided safe, efficient, and timely transportation for clients, ensuring customer satisfaction and punctuality.
- Ensured confidentiality and discretion while transporting VIP clients, fostering trust and satisfaction.
- Managed logistics to optimize routes, reducing travel time and improving punctuality.
- Maintained clean, comfortable, professional vehicle environment, enhancing client experience.
- Conducted vehicle inspections to ensure safety standards were met before each trip.
Fiber Optic Splicer
DTI Dynamic Tele/Net Infrastructure
Lexington, KY
04.2023 - 11.2023
- Conducted fiber optic cable tests, identified and corrected faults, enhancing system reliability.
- Reviewed technical line drawings to accurately locate and splice buried fiber optic cables, ensuring project accuracy.
- Constructed protective cases for splices to ensure durability and security in the infrastructure.
- Managed time effectively to meet project deadlines, while ensuring quality work.
- Collaborated with team members to optimize testing and splicing processes, improving workflow efficiency.
Waiter- Seasonal
LASSO GAUCHO BRAZILIAN STEAKHOUSE
Fort Lauderdale, FL
01.2023 - 04.2023
- Took customer orders, recommended menu items, and served food and beverages to enhance dining experience.
- Managed multiple tables to ensure timely service and enhance customer satisfaction.
- Collaborated with kitchen and bar staff to ensure accurate order fulfillment and streamline service.
- Maintained clean, organized dining area to ensure adherence to health and safety standards.
Truck Driver
SVB Express INC
Chicago, IL
03.2022 - 12.2022
- Adhered to road safety rules and maintained vehicle control to ensure safe driving practices.
- Conducted pre-trip and post-trip inspections to ensure safe vehicle operation.
- Secured and loaded goods to ensure safe transport and reduce risk of damage.
- Maintained accurate records of trips, vehicle maintenance, and fuel consumption.
- Coordinated with logistics to ensure timely delivery and meet customer requirements.
Hotel Manager
POUSADA BOULEVARD
Itapoa, Brazil
09.2020 - 05.2021
- Oversaw day-to-day hotel operations, ensuring smooth front desk and housekeeping services.
- Managed guest relations by addressing inquiries and concerns, resulting in high guest satisfaction.
- Coordinated reservations, billing, and event planning to maximize occupancy rates.
- Trained and supervised hotel staff, ensuring adherence to company policies and guest service standards.
- Implemented marketing strategies to enhance hotel visibility in a competitive local market.
External Salesperson / Travel Consultant / Sales Executive
Paraisotur Travel Company
08.2013 - 02.2020
- Promoted and sold tailored travel packages, aligning solutions with client preferences and requirements.
- Cultivated and strengthened client relationships, driving loyalty and encouraging repeat business.
- Provided exceptional customer service through personalized travel consultations and support.
- Negotiated travel deals with suppliers, ensuring the best pricing and services for clients.
- Coordinated logistics, accommodations, and itinerary planning, facilitating seamless travel experiences for clients.
Translator/Intermediate Negotiator
Semeato SA
Passo Fundo, Rio Grande do Sul
01.2015 - 07.2018
- Translated technical documents for diverse industries, ensuring clarity and accuracy.
- Negotiated with vendors, suppliers, customers, and other stakeholders on pricing, terms, contracts, agreements.
- Negotiated contracts with suppliers to secure favorable terms and pricing.
- Conducted market research to identify trends and inform negotiation tactics.
- Facilitated conflict resolution during negotiations, preserving stakeholder relationships.
- Monitored industry developments to adapt negotiation approaches accordingly.
- Advised senior management on negotiating strategies, leveraging industry best practices.
- Collaborated with project teams to streamline translation processes, enhancing workflow efficiency.
- Reviewed and edited translated materials for quality assurance and consistency.
- Communicated with clients to clarify project requirements and address concerns effectively.
- Maintained up-to-date knowledge of industry trends and language developments.
Football Agent
Self-employeed
Curitiba, Parana
09.2015 - 06.2018
- Conducted market research to identify trends and opportunities, enhancing client decision-making.
- Developed tailored client proposals from needs assessment and market analysis, increasing engagement.
- Facilitated communication between parties to ensure mutual understanding and agreement.
- Provided strategic advice to clients based on analysis and market knowledge.
- Negotiated contracts and terms, securing favorable outcomes for clients.
- Conducted market research to identify trends and opportunities in the industry.
- Implemented targeted marketing strategies to attract new clients, expanding client base.
Russian, Ukrainian, and English Translator & Field Supervisor
Euromedia Company
Rio de Janeiro, Brazil
01.2016 - 12.2016
- Coordinated field operations and interpreted for Russian, Ukrainian, and English speakers, facilitating effective communication.
- Supervised translation services, ensuring timely and accurate content delivery for event, enhancing participant experience.
- Managed logistics and coordinated translation teams for media coverage of Olympic Games, streamlining operations for high-profile events.
- Provided translation for interviews, press conferences, and media activities.
- Collaborated with international teams to ensure smooth communication and operations.
Traslator
Usiminas
Ipatinga , Minas Gerais
01.2014 - 08.2015
- Translated technical documents for manufacturing processes and safety protocols.
- Translated client documents to ensure clear communication across languages.
- Reviewed and edited translations to ensure accuracy and consistency across diverse materials.
- Collaborated with engineers to ensure precise terminology in product specifications.
- Developed bilingual training materials to enhance understanding for operational staff.
- Coordinated with cross-functional teams to clarify language nuances and provide cultural context.
- Adhered to ethical codes protecting information confidentiality.
Russian Interpreter / Translator
Usiminas Company
Ipatinga, Brazil
07.2014 - 07.2015
- Delivered precise translation and interpretation services for Russian-speaking clients and internal teams, enhancing mutual understanding.
- Interpreted technical documentation, ensuring clarity and accuracy for international business operations.
- Ensured technical and cultural accuracy in translations to avoid misunderstandings.
- Facilitated communication during business negotiations, ensuring clarity among all parties involved.
- Streamlined communication between Russian and Brazilian staff during business meetings, fostering collaboration.
Education
Bachelor's Degree - Tourism
University of Paraná (UFPR)
Curitiba, PR01-2012
Faculty of Tourism -
National University of Lviv
Ukraine01-2008
Philosophy Courses -
FASBAM
Curitiba, PR01-2002
Skills
- Route planning
- Passenger assistance
- Customer satisfaction
- Sales and negotiation
- CRM expertise
- Project management
- Process optimization
- Time management
- Problem-solving
- Team leadership
- Microsoft Office proficiency
- Effective communication
Languages
English
Professional
Portuguese
Full Professional
Spanish
Full Professional
Russian
Professional
Ukrainian
Full Professional
Timeline
Chauffeur Driver
Mundi Limu Company
11.2023 - 03.2025
Fiber Optic Splicer
DTI Dynamic Tele/Net Infrastructure
04.2023 - 11.2023
Waiter- Seasonal
LASSO GAUCHO BRAZILIAN STEAKHOUSE
01.2023 - 04.2023
Truck Driver
SVB Express INC
03.2022 - 12.2022
Hotel Manager
POUSADA BOULEVARD
09.2020 - 05.2021
Russian, Ukrainian, and English Translator & Field Supervisor
Euromedia Company
01.2016 - 12.2016
Football Agent
Self-employeed
09.2015 - 06.2018
Translator/Intermediate Negotiator
Semeato SA
01.2015 - 07.2018
Russian Interpreter / Translator
Usiminas Company
07.2014 - 07.2015
Traslator
Usiminas
01.2014 - 08.2015
External Salesperson / Travel Consultant / Sales Executive
Paraisotur Travel Company
08.2013 - 02.2020
Bachelor's Degree - Tourism
University of Paraná (UFPR)
Faculty of Tourism -
National University of Lviv
Philosophy Courses -
FASBAM