Pedro Macedo
Redondo Beach,CA
Summary
Seasoned and multilingual server with a distinguished background in providing exceptional service within high-end hospitality establishments. Fluent in English, Spanish, and Portuguese , adept at catering to a sophisticated international clientele with finesse and cultural sensitivity. With experience in renowned fine dining establishments, I excel in delivering personalized service that exceeds expectations and leaves a lasting impression. Known for my polished presentation, attention to detail, and ability to anticipate guest preferences, I consistently contribute to elevated dining experiences. Proficient in wine pairing, menu knowledge, and service etiquette, I am committed to upholding the highest standards of excellence while fostering a warm and inviting atmosphere.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Financial Advisor
New York Life Insurance Co
03.2025 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Bartender
Terranea Resort, Catalina Kitchen
04.2024 - 03.2025
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Server/barback/bartender
American Junkie Restaurant
03.2024 - 09.2024
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Enhanced dining experience with prompt removal of used dishes and ensuring a clean table environment.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Food Runner/busser
Trump National Golf Club
12.2023 - 06.2024
- Demonstrated ability to provide personalized and attentive service to high-profile clients, VIP guests, and discerning customers, anticipating their needs and preferences to exceed expectations.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Extensive knowledge of wine varietals, regions, and vintages, as well as expertise in recommending and serving premium wines, spirits, and cocktails to enhance the dining experience.
- Ability to tailor menu recommendations and offerings to accommodate individual guest preferences, dietary restrictions, and special requests, while maintaining a high level of service and attention to detail.
Server/bartender
Silvios's Brazilian BBQ
01.2022 - 01.2024
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained clean and organized dining areas for optimal guest experience.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Sales Associate
RioStones
01.2023 - 09.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Valet Driving
Safety Park
06.2019 - 10.2021
- Delivered guest vehicles smoothly and met diverse needs of valet customers
- Maintained cleanliness of work sites, parking spaces and guest services stations
- Responded to any emergencies as instructed and with utmost efficiency
- manual and automatic vehicles
Fast Food Cashier, Subway
Subway
08.2018 - 05.2019
- Assisted customers in choosing menu items by providing food complementing information
- Interpreted food order slips per shift to prepare food according to customer orders
- Trained team members to prepare sandwiches and other items according to instruction
- Operated and sanitized kitchen and food preparation equipment
- Greeted over 30 customers per day and communicated effectively to obtain accurate orders
Education
Server ID: 313440636
RBS Certification
Food Handler Certificate
Bartending
Pacific Bartending School
05.2024
High School Diploma -
Redondo Union High School
08.2019
California Life, Health, And Sickness Insurance
Licenses & Certifications
Los Angeles, CA03-2025
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Financial Advisor
New York Life Insurance Co
03.2025 - Current
Bartender
Terranea Resort, Catalina Kitchen
04.2024 - 03.2025
Server/barback/bartender
American Junkie Restaurant
03.2024 - 09.2024
Food Runner/busser
Trump National Golf Club
12.2023 - 06.2024
Sales Associate
RioStones
01.2023 - 09.2023
Server/bartender
Silvios's Brazilian BBQ
01.2022 - 01.2024
Valet Driving
Safety Park
06.2019 - 10.2021
Fast Food Cashier, Subway
Subway
08.2018 - 05.2019
Food Handler Certificate
Bartending
Pacific Bartending School
High School Diploma -
Redondo Union High School
Server ID: 313440636
RBS Certification
California Life, Health, And Sickness Insurance
Licenses & Certifications
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