Pedro Manuel Grijalva
Sahuarita,AZ
Summary
Dedicated security professional with a strong track record in surveillance techniques, risk assessment, and emergency response coordination for over five years. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Hardworking and driven by a superior work ethic. Aiming to bring value to an established company. Knowledgeable about troubleshooting and repair, with advanced technical knowledge. Diligent, dependable, and service-driven, with a strong safety record and excellent follow-through, recognized for consistently delivering high productivity and effective solutions in safety, security, and leadership operations. Demonstrates exceptional leadership, communication, teamwork, and problem-solving skills to enhance overall operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Monitor
Southwest Key Programs
11.2019 - Current
- Conducted daily training for all staff in the facility regarding staff's SOP (Standard Operating Procedures), MDSD (Material Safety Data Sheet), policies and procedures, and safety.
- Used CPI training to recognize, prevent, and respond to crises, using de-escalation techniques and person-centered approaches to create safer environments.
- As a last resort, I performed multiple CPI holds for the safety of everyone involved, following policy and procedures.
- Recorded dates, times, transporting staff details, vehicle numbers, and destinations of clients entering and leaving the premises on an Excel sheet.
- Maintained logs of all vendors, service providers, attorneys, ICE and Border Patrol personnel entering the facility.
- Compiled and shared detailed records of individuals accessing the facility with the immediate supervisor and program directors.
- Responsible for the inventory control of two-way radios, the assignment of radios, the key control of the facility, and company vehicles.
- Ensured secure entry by overseeing main gate access.
- Provided constant monitoring of multiple surveillance systems, and supplied support by informing department leads of any areas of concern.
- Developed skills to deliver technical assistance for diverse surveillance systems implemented within the shelter, including Milestone, ExacqVision, Night Owl wireless cameras, and Defender.
- Keep a record of all fire safety equipment, including fire exit signs, fire alarms, fire extinguishers, evacuation routes, and while keeping a record, aid with fire drills and evacuation drills.
- Execute hourly patrols to ensure perimeter security during shifts.
- Identified and reported potential safety hazards to ensure protection of clients, staff, property, and vehicles.
- Executed various critical tasks delegated by the lead.
- Completed tasks demanding strong mechanical inclination, technological proficiency, and swift leadership decisions.
- Leverage diverse tools including Excel, Word, Adobe Acrobat, Asana and specialized incident reporting systems.
- Adhered strictly to established safety regulations while performing assigned duties.
- Commended by Program Directors for handling extra duties relating to the shelter's appearance. For example, establishing nearly 70,000 sq. ft. Of Bermuda grass alone, establishing multiple sprinkler irrigation systems, and installing Approx. 8,000 sq. ft. of pavers.
- I utilized multiple industrial equipment, including tractors, trailers, and haul trucks.
Youth Care Worker
Southwest Key Programs
05.2019 - 11.2019
- Completed the necessary paperwork, providing youth with an overview of the program services, and for initial placements of youth into the shelter.
- Maintained required ratios and met supervision standards through effective direct care practices, as per state and federal requirements.
- Conducted educational vocational courses and curriculum in a subject area of career choices.
- Assisted in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
- Observed, reported, and documented identified behavior patterns that required information meriting documentation, such as elevated supervision forms, close observations, food logs, sleep logs, and bed check logs.
- Supervised with a strong emphasis on maintaining children's safety.
- Facilitated extra duties such as NSLP (assisting kitchen staff with the circulation of all breakfast, lunch, and dinner, including snacks), dispatch (conducting the general headcount for the whole shelter hourly), and medical runner (assisting the medical team with the escorts of youth to and from the medical clinic).
- Encouraged positive behaviors through role modeling and mentorship.
- Assisted in developing and implementing behavior management strategies with youth in care.
- Ensured compliance with state regulations pertaining to child welfare services delivery.
- Conducted conflict resolution sessions among youths to foster a positive living situation.
- Supervised schedules, outings, and ensured that the safety practices were executed while driving.
House Manager
Zarephath
08.2018 - 05.2019
- Facilitated outings with children to ensure safety management.
- Guided children to self-administer their medications.
- Delivered daily updates to case managers regarding each child's progress.
- Supervised and safeguarded children and support personnel.
- Managed and organized weekend schedules.
- Replenished kitchen stock each Friday to ensure fresh ingredients for the upcoming weekend.
- Ensured timely preparation of nutritious meals throughout the day.
- Facilitated customized lessons focused on enhancing essential life skills for children under supervision.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Monitored service provider performance to ensure quality of services delivered.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Managed team of employees, daily progress reports and overall project planning.
- Established and enforced procedures and work standards, promoting team performance and safety.
Facilities
Zarephath
08.2018 - 05.2019
- Inspected vehicles to determine necessary repairs or preventive maintenance needs.
- Maintained strict adherence to safety protocols using JSA (Job Safety Analysis) and OSHA standards.
- Provided vehicle maintenance when needed, such as oil changes, brake pad and rotor replacement, fluid changes, electrical repair, engine/transmission repair, and interior and exterior vehicle detailing by using multiple specific tools and equipment.
- Utilized various software and tools to streamline processes and optimize performance.
- Orchestrated routine preventative maintenance and repairs on HVAC, plumbing, and electrical systems, ensuring optimal functionality and performance.
- Conducted home maintenance and repairs, such as repairing drywall, painting walls, repairing plumbing fixtures, and replacing light bulbs.
- Performed basic home maintenance tasks such as changing furnace filters, checking smoke detectors and ensuring safety of living environment.
- Maintained accurate records of maintenance activities, inventory, and service contracts using computerized systems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Support Staff
Zarephath
05.2018 - 05.2019
- Prioritized the children’s safety while at the respite homes, or on outings.
- Documented and delivered time-sensitive incident reports.
- Assisted House manager with crucial tasks including weekend cleaning of children's living quarters.
- Recorded client's daily progress and behavior in detailed notes.
- Delivered supportive influence and mentorship for children experiencing challenges at respite.
- Organized recreational activities to help build self-esteem among disadvantaged youth.
- Encouraged positive behaviors through role modeling, mentorship, and reward systems.
- Conducted assessments of clients' needs upon intake into program.
- Monitored the physical environment to ensure safety of clients and staff.
- Assisted in developing and implementing behavior management strategies with youth in care.
- Ensured compliance with state regulations pertaining to child welfare services delivery.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Maintained cleanliness of youth facilities and rooms.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
Cleanup Crew
IN N Out
05.2017 - 05.2018
- Readied the store for opening by cleaning the dining area, bathroom, and stockroom.
- Operated specialized cleaning equipment efficiently.
- Managed preparation of various produce including tomatoes, lettuce, potatoes, and banana peppers.
- Handled keys to open store.
- Executed manager's instructions with precision and attention to detail.
- Collected trash from various locations throughout the site and disposed of it properly in designated receptacles.
- Maintained cleaning equipment in a safe and efficient manner according to company guidelines.
- Performed minor repairs such as replacing light bulbs, tightening screws. as needed.
- Cleaned windows inside and outside using appropriate supplies.
- Executed comprehensive cleanings of restrooms with proper use of PPE to remove all contaminants including bodily fluids.
- Utilized industrial floor cleaning equipment and extreme sanitation/degreasers.
- Reported any safety concerns or violations immediately to management personnel.
- Wiped down tables, chairs, counters, appliances, fixtures, walls. to remove dirt and grime.
- Stocked restrooms with paper products and ensured they were kept orderly at all times.
- Sanitized frequented areas and equipment using approved supplies.
- Followed company uniform, performance and security policies with every job.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Stocker
Target Warehouse
11.2017 - 12.2017
- Supervisors commended the ability to manage over 100 tasks per hour during 12-hour shifts, when the required amount was 25.
- Read orders to verify attributes and quantities of merchandise.
- Managed industrial tools and equipment to effectively complete delegated tasks.
- Received and processed incoming shipments of merchandise.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Packed boxes for shipment using appropriate packing materials to prevent damage.
- Operated forklift and pallet jack to transport heavy loads.
- Placed products on conveyors for final wrapping and shipment.
Parts Clerk
Suntran
Tucson, AZ
11.2015 - 09.2017
- Constantly reviewing and updating the facilities' MSDS to maintain in compliance with OSHA.
- I participated in daily briefings to discuss Standard Operating Procedures and safety expectations.
- I provided parts and tools requested by mechanics, body shop technicians, and floor supervisors.
- Maintained accurate inventory records and performed periodic cycle counts.
- Received, unpacked, sorted, labeled and stored incoming parts and supplies.
- Ensured accuracy of data entry into computer system by double checking entries.
- Analyzed stock levels to determine reorder points when necessary.
- Inspected damaged products upon receipt; reported any discrepancies immediately.
- Researched pricing information for special orders as needed, and ordered tools and parts while maintaining a cost-effective budget using the bidding process.
- Adhered to established guidelines of care and compliance, per company and legal requirements.
- Complied with safety regulations at all times while operating heavy machinery, such as forklifts, man lifts, and 1-ton flatbeds.
- Maintained a forklift certification to receive heavy machinery, offload engines, transmissions, and oversized bus parts.
- Transported 40 ft. city buses from one side of the facility to another.
- Expert in diagnosing issues with vehicles and machinery.
Cashier
Family Dollar
11.2014 - 11.2015
- Delivered outstanding customer service to customers upon entry.
- Organized items on display close to the checkout counter.
- Handled large sums of money, collaborating with the supervisor for accurate counting.
- Facilitated smooth checkout process when customers approached the register.
- Operated the cash register or POS system efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Handled over 1200 crates while pushing out products.
- Meticulously reorganized the stock room, ensuring clear access to the emergency exit per company and OSHA policy.
- Built and maintained productive relationships with employees.
Education
High school diploma -
Desert View High School
Tucson, Arizona06-2014
Skills
- Crisis intervention
- Surveillance monitoring
- Incident documentation and investigation
- Safety compliance
- Incident reporting
- Inventory management
- Fire safety compliance
- Problem solving
- Conflict resolution
- Effective communication
- Technical assistance
- Bilingual, Spanish/English
- Safety-oriented mindset
- Strong written and verbal communication skills
- Experienced in operating various haul trucks, forklifts, mobile cranes, overhead cranes, and various equipment lifts
- Industry safety equipment
- Efficiency improvement
- Safety protocols, MSDS, SOPs, OSHA regulations, HAZMAT, PPE, and ORR regulations
- Strong mechanical and handy skills
- Strong leadership attributes
- Interpersonal skills
- Communication skills
- Reliability
- Adaptable and flexible
- Federal and state regulation compliance
- Time management
- Life skills training
- Microsoft Office, Excel, PowerPoint, and Apple Mac software
Awards
- Community service award (2011)
Certification
- CPR/First Aid certification
- AED certified
- CPI certification
- Level One Fingerprint Clearance Card
- Forklift Certification
- Proficient in Microsoft Office Software
Community Volunteer Activities
- Church (2010-present)
- Went to Sasabe, Sonora, Mexico to give poor families food and good clothes.
- Helped in church events such as serving food, cooking, and packing up after events.
- Desert View JROTC (2013,2014) - Fixed volleyball courts and outside bathrooms.
High School Activities
- JROTC Air Force Academy (2010-2014)
- Flight commander (2014)
- Football (2010-2013)
- Quarterback (2010-2013)
- Rangers Club (2010-2014)
- Basketball (2010-2011)
Timeline
Security Monitor
Southwest Key Programs
11.2019 - Current
Youth Care Worker
Southwest Key Programs
05.2019 - 11.2019
House Manager
Zarephath
08.2018 - 05.2019
Facilities
Zarephath
08.2018 - 05.2019
Support Staff
Zarephath
05.2018 - 05.2019
Stocker
Target Warehouse
11.2017 - 12.2017
Cleanup Crew
IN N Out
05.2017 - 05.2018
Parts Clerk
Suntran
11.2015 - 09.2017
Cashier
Family Dollar
11.2014 - 11.2015
High school diploma -
Desert View High School