Summary
Overview
Work History
Education
Skills
Timeline
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Pedro Martinez Perez

Miami,FL

Summary

Dynamic barbershop manager with a proven track record at Orlys Barbershop, enhancing customer satisfaction through effective scheduling and staff training. Skilled in problem-solving and inventory management, I foster teamwork and communication, driving operational efficiency and client loyalty. Passionate about delivering exceptional service while adapting to fast-paced environments.

Overview

18
18
years of professional experience

Work History

Barbeshop Profesional

Dazzle Style Barber Shop
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Barbershop Manager

Orlys Barbershop
01.2008 - 05.2021
  • Oversaw daily operations, ensuring smooth workflow and high customer satisfaction.
  • Managed staff schedules, optimizing workforce deployment for peak service hours.
  • Trained and mentored junior barbers, enhancing skill sets and service quality.
  • Implemented inventory management systems to track supplies and reduce waste.
  • Streamlined appointment scheduling processes, improving client flow and service delivery efficiency.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty within the community.
  • Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
  • Increased customer satisfaction by implementing efficient scheduling and appointment systems.
  • Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.

Education

Bachelor - Cosmetoly Specialist

Master Carrer Intitute
Kissimmee, FL
12-2007

High School Diploma -

Hermanos Sai
Pinar Del Rio - Cuba
06-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Active listening
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Organization and time management
  • Problem resolution
  • Verbal communication

Timeline

Barbeshop Profesional

Dazzle Style Barber Shop
06.2021 - Current

Barbershop Manager

Orlys Barbershop
01.2008 - 05.2021

Bachelor - Cosmetoly Specialist

Master Carrer Intitute

High School Diploma -

Hermanos Sai

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Pedro Martinez Perez