PEDRO MENDOZA

Received merchandise from vendors promptly, ensuring timely inventory updates.
Audited loads for accuracy, identifying and resolving discrepancies efficiently.
Conducted thorough audits of all out-of-state shuttles for precision.
Managed inventory checks across all forward pick locations, addressing discrepancies proactively.
Collaborated with management to coach associates on best practices.
Processed return items from stores swiftly and accurately.

Executed comprehensive dealer floorplan audits and communicated findings to financial institutions.

Coordinated simultaneous audits across multiple dealerships under shared ownership.

Trained new field auditors on effective communication strategies and audit methodologies.

Developed strong relationships with banking partners, including Ford Motor Credit Company and Nissan Motor Acceptance Corporation.

Managed daily store income and transactions, ensuring accuracy and adherence to policies.

Oversaw store operations, executing opening and closing procedures in absence of staff.

Conducted inventory audits and ordered merchandise to maintain optimal stock levels.

Resolved customer inquiries, complaints, and disputes promptly and professionally.