Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PEDRO MONCADA

PEDRO MONCADA

Gibsonville,NC

Summary

Driven and accomplished manager with a proven track record at AERODESIGN, adept in operations management and strategic planning. Excelled in enhancing customer satisfaction and team performance through effective leadership and staff training. Skilled in complex problem-solving and maintaining cost controls, ensuring project delivery on schedule. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

15
15
years of professional experience

Work History

MANAGER

AERODESIGN
04.1997 - 05.1999
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Responsible for the removal and installation of all Aircraft movable surfaces including engines.
  • Sign Aircrafts log books with detailed job performed as an A&P Technician.

OWNER/MANAGER

AERODISENOS 2000
02.1984 - 03.1996
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Develop and implement an Aircraft paint process step by step maintaining high quality control from start to finish.
  • Control of expenses related to materials and overhead costs.
  • Responsible for training and motivation hired employees members to perform daily business operation.

Education

A&P FAA CERTIFIED TECHNICIAN - Aircraft Maintenance Technician

Spartan College of Aeronautics And Technology
Tulsa, OK
09.1983

Skills

  • Team Leadership
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management
  • Time Management to keep deliveries on schedule
  • Verbal and written communication with Customers
  • Complex Problem-Solving while keeping costs controls

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

MANAGER

AERODESIGN
04.1997 - 05.1999

OWNER/MANAGER

AERODISENOS 2000
02.1984 - 03.1996

A&P FAA CERTIFIED TECHNICIAN - Aircraft Maintenance Technician

Spartan College of Aeronautics And Technology

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PEDRO MONCADA