Devoted and accountable worker with years of experience with customer service and sales. Engaging speaker with exceptional communication skills and very detail oriented. Ready to take on diverse situations and tasks while maintaining efficiency and productivity.
Overview
6
6
years of professional experience
Work History
Produce Clerk Trainer
Superior Grocers
Corona, CA
06.2021 - Current
Pleasantly greeted customers and provided prompt and courteous service.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Checked for outdated and overripe grocery items and removed from inventory.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Kitchen Supervisor
Chik-Fil-A
San Marcos, TX
08.2020 - 08.2021
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Mentored kitchen staff to prepare each for demanding roles.
Collaborated with staff members to create meals for large banquets.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Monitored food preparation, production and plating for quality control.
Crew Member Trainer
Little Caesars
Corona, CA
05.2019 - 08.2019
Punctuality Versatile
Proactive Customer-service
Teamwork Critical Thinking, Maintained sanitation of kitchen, walk-in refrigerators, and freezers
Ensured that food was stored at the proper temperature as required by food safety regulations
Maintained established inventory levels and ordered stock
Implemented regular cleaning and maintenance schedule for kitchen and storage areas
Cooked food products following established instructions for the preparation of particular menu items
Verified prices and calculated totals using scanners and point of sale (POS) systems.
Trained other employees in customer service, food safety and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Sales Manager
News Marketing Enterprise
Corona, CA
01.2015 - 03.2019
Covered cities all around the Southern California area and went door to door spoke to potential clients about receiving local newspapers at their households
Consulted with customers to understand their desires and suggest the best products to meet their needs.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.