Pedro Morales
East Hartford,CT
Summary
Talented software developer with experience triaging issues related to installation, administration, and support of engineering applications, as well as support for PDMLink systems including Windchill, ThingWorx, and Creo. Identifying process improvement opportunities, implementing repeatable solutions within the digital technology environment. Developing strong relationships between team members and clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Software Engineer II - PDMLink Administrator
Collins Aerospace Systems
Windsor Locks, CT
11.2022 - Current
- Managed Jira Service Management (JSM) tickets for Windchill and Creo, handling user account creation, system access, license updates, and other issues.
- Participated in the validation and testing of the Windchill/ThingWorx Navigate Update, including user profiles and engineering change systems.
- Developed and troubleshooted ThingWorx Composer applications, executed data migrations, and improved system integration.
- Update HTML webpages for Windchill to enhance user experience and reduce redundant ticket creation.
Staff Tech, EngrgSvcs
Collins Aerospace Systems
Windsor Locks, CT
09.2020 - 11.2022
- Improved the existing database for generating the Material Information & Usage List (MIUL) with specific values requested by NASA, integrating data from systems like DOORS, MIUL DB, and NASA’s materials database.
- Developed a new document management tool in Windchill to track documents history, enabling format and version comparisons, and updated Object Initialization Rules (OIR) and number sequences in the Oracle Database. This tool centralizes document storage, manages in-progress and completed documents, enhances document control, security, search efficiency, and automates document numbering.
Technical Manager
Quest Global
Windsor, CT
03.2018 - 02.2020
- Select team members, and assign tasks and responsibilities according to experience and knowledge.
- Align project objectives with company strategies. Identify (UTC) shipping errors at distribution center and use RCCA (Root Cause and Corrective Action) to correct errors.
- Generate daily reports from SAP and present information to senior management.
- Provide weekly project updates to customers, ensuring customer satisfaction. Conduct weekly team meetings, discussing the status of current projects, ensuring tasks will be completed on time.
- Create a new SQL database to control data from multiple resources.
- Collaborate with planners to monitor material availability and location, as well as tracking and expediting past due orders.
Configuration Management Engineer
Arnold Hanafin
Windsor Locks, CT
01.2010 - 12.2018
- Analyzed reports to assess obsolescence of material in partnership with the components engineering department.
- Created new mechanical and electrical drawings, as well as updated existing ones. Replaced parts that contained lead with new, lead-free parts.
- Minimized time consumption and maximized cost effectiveness through process improvements.
- Restricted lots of parts not aligned with UTC requirements. Updated components database, adding new parts or removing obsolete parts to the database. Generated reports from multiple sources, such as JD Edwards, SAP, and the Access database. Supported the quality department by ensuring all requirements were met by the supplier.
Software Engineer
Infotech Aerospcae
Aguila, PR
12.2006 - 02.2010
- Verified ISO certification of vendors, confirming compliance with UTAS requirements.
- Created new databases in SQL, preserving vendor data history to include orders and transactions, and managed data from multiple resources.
- Wrote coding for landing and weapon systems for the Apache helicopter, in addition to the auxiliary power unit for the 787 Boeing Dreamliner, ensuring UTAS requirements were met.
- Updated components database supplying vendor information, parts, and restrictions as appropriate. Established requirements utilizing the DOORS system.
Education
MBA - Management Information Systems
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL05-2018
Bachelor of Science - Computer Science
Interamerican University
Puerto Rico05-2006
Skills
- Software Applications
- Project Documentation
- Requirements Documentation
- JIRA
- Configuration Management
- System Administration
- Front-End Development
- Database Management
- Analytics
- Excellent communicator
- Advanced Microsoft Office
- Customer Service
- Software Development
- Scripting Languages: PHP, Python, Javascript
- Microsoft Tools
- Web applications
- Microsoft NET
- PDNLink (Windchill/Creo/ThingWorx)
- DOORS
- SAP ERP
- ADA
- HTML, CSS
Certification
- IBM DOOR Certification
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Software Engineer II - PDMLink Administrator
Collins Aerospace Systems
11.2022 - Current
Staff Tech, EngrgSvcs
Collins Aerospace Systems
09.2020 - 11.2022
Technical Manager
Quest Global
03.2018 - 02.2020
Configuration Management Engineer
Arnold Hanafin
01.2010 - 12.2018
Software Engineer
Infotech Aerospcae
12.2006 - 02.2010
MBA - Management Information Systems
Embry-Riddle Aeronautical University - Daytona Beach
Bachelor of Science - Computer Science
Interamerican University
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