Summary
Overview
Work History
Education
Skills
Accomplishments
Qualifications - Technical
References
Languages
Timeline
Generic

Pedro Moreno

Albuquerque,NM

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

24
24
years of professional experience

Work History

Office Manager

Southwest Respiratory
01.2001 - Current
  • As an office manager made sure the team of 10 were efficiently handling patient deliveries of Durable Medical Equipment in addition to making sure medical facilities were being managed properly with medical equipment. Marketed the company for new revenue contracts for expansion in the state of NM.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Volunteer

Home Sweet Home Assisted Living
01.2014 - 06.2018
  • Represented organization positively and professionally while providing community with much-needed services.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Coordinated with different service providers to meet clients' individual needs.

Education

Some College (No Degree) -

CNM Community College
Albuquerque, NM

High School Diploma -

Menaul High School
Albuquerque, NM
01.1997

Skills

    • Flexible and open minded
    • Detail oriented, analytical and highly organized
    • Strong verbal and written communication skills in English and Spanish with troubleshooting and problem-solving ability
    • Ability to prioritize work, handle multiple tasks and meet deadlines
      • Highly motivated, able to meet challenges, learn new procedures, methods and technologies
      • Adapt to changing environments and accept increasing responsibilities
      • Possess a strong work ethic, accurate and dependable for helping to meet company's objectives
      • Ability to work in a fast-paced environment

Accomplishments

  • Advanced from Durable Medical Equipment Specialist Transporter to Office Manager within 2 years for my outstanding commitment and leadership abilities.
  • Recognized by management for exceptional communicating skills for patients and medical facilities that resulted in contracting to increase companies yearly revenue.

Qualifications - Technical

  • Microsoft Office
  • Word
  • Power Point
  • Excel
  • PC and MAC proficient

References

  • Dolores Herrera, 9908 Academy NW, Abq, NM, 87114, 505-440-1294
  • Rey Olguin, 937 Country Club, Rio Rancho, NM, 87124, 505-690-6089

Languages

Spanish
Full Professional

Timeline

Volunteer

Home Sweet Home Assisted Living
01.2014 - 06.2018

Office Manager

Southwest Respiratory
01.2001 - Current

Some College (No Degree) -

CNM Community College

High School Diploma -

Menaul High School

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Pedro Moreno