Pedro Mos Cavalcanti
Kennesaw,GA
Summary
Over 2+ years working in the restaurant business as Server, Cleaner, Organizer and Cashier, doing great customer services. I am passionate about it, and dedicate myself to anything I work with, hard worker, great at following instructions, and easy with people and meeting them. After that worked in another food place, Publix Deli, being helping costumers a lot, cooking their food, making sandwiches, serving chickens, and another things too, but the most important was that now I know that costumer service is the most important thing that I have to prioritize.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Publix Deli
Marietta, GA
03.2024 - Current
- Assisted customers with selecting products from the deli case or menu board.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- -I worked 5 months over there improving my customer service and my treatment with customers, knowing that the most important thing in my job is the customers, and always prioritizing the customer at any time, or circumstance.
-Place where I got promoted in almost 2 months, because of my hard work over there and my customer service.
-I worked making sandwiches, salads, platters, also cooking in the kitchen, and preparing it nicely for the customer. - -I used to always be cleaning and organizing my area, and a lot of other spots in my department. I learned how to always have my job area organized and clean.
-Responsible for receiving packages and storing them for some days over there.
Cashier and Server
Tasty Bakery
Kennesaw, Georgia
06.2021 - 02.2024
- -I worked 2 years and 8 months helping people providing a great customer services to all costumers that came into the store;
-I am a People Person, of all type and always being nice and a friend to the costumers;
-Responsible for preparing, packing, and serving all the orders to the costumers in the store, helping by the phone, delivery app, or in person;
-Responsible for receive packages and store them;
-Cash Handling experience - Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
Education
Sprayberry High School
Bonus: Computer building course
Skills
- Great Knowledge about computer and software
- Data entry
- Microsoft Office (Word, Excel, PowerPoint)
- Great Team player
- Executing orders and follow directions
- Problem-solving
Languages
- English
- Portuguese
- Spanish (Conversational)
Timeline
Deli Clerk
Publix Deli
03.2024 - Current
Cashier and Server
Tasty Bakery
06.2021 - 02.2024
Sprayberry High School
Bonus: Computer building course