Dynamic and self-motivated professional with a clean driving record and exceptional customer service skills. Proven success as a Lyft and Uber driver, consistently delivering passengers safely and on time. Adept at time management and fostering strong client relationships, ensuring a high-quality transportation experience. Experienced in managing teams at a Recycling Center, enhancing performance and accountability.
Overview
13
13
years of professional experience
Work History
Lyft Driver/Uber Driver
Independent Contractor
10525 S Inglewood Ave. Inglewood/ CA 90304
04.2018 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Arrived on time to customer appointments.
Upheld high standards of cleanliness, sanitation, and service.
Executed precise navigation using GPS systems to optimize routes and minimize travel time.
Calculated rides costs, received money, and returned change.
Manager
Recycling Center
10801 Prairie Ave, Inglewood, CA 90303
01.2013 - 04.2018
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Worked effectively in fast-paced environments.
Customer Service/Stocker
Party City
14519 S Ocean Gate Ave. Hawthorne, CA 90250
01.2013 - 05.2014
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Maintained a clean and organized store environment for optimal shopping experience.
Unloaded arriving product stock and moved to store display areas.
Checked and pulled defective or expired products from shelves.
Helped customers locate desired items and transfer oversized items to vehicles.
Customer Service Representative
CVS Pharmacy
4775 W Rosecrans Ave. Hawthorne, CA 90250
02.2012 - 01.2013
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Helped customers locate desired items and transfer oversized items to vehicles.
Unloaded arriving product stock and moved to store display areas.
Checked and pulled defective or expired products from shelves.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.