Pedro Pastor

• Communicated with customers regarding job status updates and any special instructions or requests.
• Operated binding equipment such as laminators, cutters, folders and stitchers.
• Checked stock levels of supplies such as toner cartridges, ink cartridges and paper stocks regularly
• Observed environmental factors and effects on equipment performance to make adjustments when necessary.
• Maintained adequate productivity by setting and enforcing deadlines.
• Edited files using Adobe Photoshop or Illustrator as needed prior to printing.
• Data entry using the tracker excel file
• Performs quality assurance on work of others as requested

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• Resolved customer complaints regarding the quality of prints or services provided in a timely manner.
• Reviewed finished products prior to releasing them to customers ensuring accuracy in color reproduction.
• Ensured quality of prints by adjusting printer settings, running test prints, and making necessary corrections.
• Developed new processes for producing high-quality printed materials at lower costs.
• Tracked orders from start to finish including proofing documents before sending them out for production.