Pedro Pichardo

• Diagnosed mechanical failures to determine and delegate corrective actions.
• Performed routine and scheduled maintenance services.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Investigated customer complaints to identify cause of malfunctions.
• Repaired and replaced worn and damaged components.
• Read and followed technical documentation to complete accurate repairs.
• Maintained awareness of vehicle market trends to assess customer demands and budgets.
• Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Analyzed vehicle data using advanced diagnostic equipment.
• Coordinated with parts department to determine availability of necessary components.

• Aligned cars to specifications
• Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
• Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
• Explained alignment diagnostic results to customers and recommended best course of action.

Mount/ Dismount tires, Patch or replaces tires, Rotate Tires

• Rotated, mounted and balanced tires on cars, trucks, and vans.
• Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
• Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.

Organized tools and products for efficient installation.

Applied wraps to various surfaces.

Learn what equipment is used and for what as well as how to use the equipment. Load/Unload truck holding the equipment.

Required to drive depending if you are scheduled for pick up or drop off. Drive to various locations of different events to set up equipment. Must learn and know how to service a generator and work a generator.