Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Pulido Pupo

Katherine Pulido Pupo

Greenville,South Carolina

Summary

Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Assistant

Sonic Suds
Greenville, SC
05.2023 - Current
  • Served as contact person and source of information to maintain good communication with clients.
  • Schedule Interviews, to send them later with my boss for their respective hiring.
  • Answered incoming calls and recorded accurate messages.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Executed record filing systems to improve document management and organization.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained front desk to provide positive first impression.
  • Received and distributed mail, letters and packages.

Assistant Manager

Sam's Auto Sales
Greenville, SC
12.2019 - 05.2023
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Reached out to customer to pursue payments, remind of obligations and discuss default procedures.
  • Processed payments over phone and set up recurring drafts.
  • Recovered lost revenue by persistently reaching out to customers with past due accounts.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Composed correspondence, reports and meeting notes.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Explained vehicle warranties and extended service contracts to buyers and administered paperwork.

Assistant Manager

Wholesale Direct LLC
Greenville , SC
01.2016 - 12.2020
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Utilized automation system to process payments and invoices to streamline transactions.
  • Received and recorded cash, checks and transfers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Calculated and produced checks for utilities and other operational payments.
  • Answered telephones, directed calls and took messages.
  • Managed payroll for temporary, hourly and salaried employees.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Conducted office inventory checks and requested restock of supplies.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Processed payments and updated balances and customer totals.

Education

International Business -

Uniagustiniana
Bogota, Colombia.
11.2014

Basic Course of Excel -

Centro Tecnológico CETA
Bogota, Colombia
11.2014

ESL -

Lifelong Learning
Greenville, SC

Skills

  • Self-Starter
  • Multi-Line Telephone System Operation
  • Employee Relations
  • Customer Relations
  • Call Handling
  • Google Drive
  • Office Management
  • Customer Service
  • Professional and Mature
  • Database Management
  • Cash Deposit Preparation
  • Appointment Scheduling
  • Computer Proficiency
  • Administrative Support
  • Professional and Polished Presentation
  • Excel Spreadsheets
  • Business Correspondence

Timeline

Assistant

Sonic Suds
05.2023 - Current

Assistant Manager

Sam's Auto Sales
12.2019 - 05.2023

Assistant Manager

Wholesale Direct LLC
01.2016 - 12.2020

International Business -

Uniagustiniana

Basic Course of Excel -

Centro Tecnológico CETA

ESL -

Lifelong Learning

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Katherine Pulido Pupo