Pedro Rodriguez
Richmond Hill,NY
Summary
Results-driven security professional with extensive experience at DBD Reality, specializing in security operations and crisis management. Demonstrated success in implementing advanced surveillance systems that significantly enhance tenant safety. Strong leadership and communication skills contribute to a secure environment, ensuring adherence to operational protocols while providing outstanding customer service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Head of Security
DBD Reality
Carle Place, NY
08.2020 - Current
- Supervised security protocols across a 300,000 sq ft multi-use commercial property comprising six floors and a three-tier parking facility.
- Managed oversight of 63 security cameras to maintain building and tenant safety.
- Maintained safety and security for a diverse tenant base, including professionals such as lawyers, accountants, dentists, wellness experts, and various business occupants.
- Conduct regular patrols of the building and parking garage to detect and prevent security threats, ensuring quick response to any potential hazards or incidents
- Coordinate with law enforcement and emergency response teams as needed for building safety and crisis management
- Implement and enforce security policies, procedures, and protocols to maintain a high level of security throughout the facility
- Train and supervise security personnel, ensuring proper adherence to security standards and operational procedures
- Provide excellent customer service by assisting tenants and visitors with security-related inquiries and concerns
- Greet visitors at the front desk with a warm, welcoming demeanor, offering directions and contributing to a positive, professional atmosphere
School Security Officer
Regis High School
New York, USA
12.2019 - 03.2020
- Company Overview: Watch Guard 24/7 LLC
- Ensured a secure and safe environment for students, faculty, staff, and visitors, fostering a strong sense of safety and well-being across the school campus.
- Leveraged an advanced surveillance system consisting of 53 independent cameras to monitor school premises, identifying potential threats and ensuring immediate response
- Coordinated security protocols for school events, emergencies, and daily operations, contributing to a seamless and secure school environment
- Collaborated with local law enforcement and emergency responders for effective crisis management when required
- Watch Guard 24/7 LLC
Hotel Security Officer
CitizenM Hotel
Queens, USA
05.2019 - 11.2019
- Company Overview: Watch Guard 24/7 LLC
- Conducted routine security patrols across the hotel, including the rooftop bar, guest rooms, and common areas, ensuring the safety and satisfaction of all hotel guests
- Worked with the security team to maintain continuous surveillance, preventing incidents and ensuring guest security
- Responded promptly to security breaches or disturbances, providing quick resolution and maintaining a peaceful hotel environment
- Engaged with hotel staff and guests to offer assistance and ensure adherence to hotel policies
- Watch Guard 24/7 LLC
Senior Operations Analyst
Neuberger Berman Services LLC
New York, USA
02.2004 - 04.2019
- Led the successful transition to an automated, exception-based reconciliation system using Broadridge PROactive, improving operational efficiency and data accuracy
- Managed cash and position reconciliations for over 2,000 high-net-worth and institutional accounts, utilizing Broadridge PROactive, Electra STaARS, and Global SmartStream
- Investigated corporate actions, dividends, and fixed-income security maturities, ensuring accurate financial reporting and timely transaction processing
- Resolved discrepancies between custodians and brokers concerning trade settlements, ensuring accurate and timely matching of DTC trade confirmations
- Collaborated with cross-functional departments (Sales, Portfolio Management, Technology) to support new business development and ongoing operational maintenance
- Led the implementation of operational protocols for investor inflows and reconciliation processes, streamlining workflow efficiency
- Worked closely with technology teams and external vendors to transition to the firm’s accounting reconciliation tool
- Supervised daily operations of Electra STaARS, ensuring data integrity and compliance with regulatory standards
- Trained and mentored new team members, ensuring adherence to departmental standards and processes
Capital Group Portfolio Administrator
Neuberger Berman Services LLC
New York, USA
02.2002 - 02.2004
- Supervised account reconciliations for securities and cash positions, ensuring the accuracy of financial records
- Reviewed and approved financial statements for annual, quarterly, and month-end distributions to clients, ensuring compliance with accounting principles
- Created procedural manuals for verifying trust, broker, and PAM client statements, ensuring consistency and accuracy in the reconciliation process
Portfolio Services Associate
Oppenheimer Capital
New York, USA
09.1997 - 01.2002
- Served as a primary liaison between clients, custodians, trade support, and client services for all reconciliation-related matters
- Monitored and ensured the accuracy of operational workflows across various systems, including Pacer and SS&C Recon
- Contributed to successful system conversions and the development of automated reconciliation processes, enhancing efficiency and accuracy
- Supported portfolio managers and traders by managing account details and facilitating trade settlements
Corporate Services Associate / Mailroom Clerk
Oppenheimer Capital
New York, USA
01.1995 - 09.1997
- Managed the receipt, sorting, and distribution of incoming and outgoing mail and packages, ensuring timely and organized handling
- Maintained inventory of mailroom supplies, ensuring operational readiness at all times
- Provided general administrative support, contributing to smooth office operations and efficient mailroom management
Education
40 Credits - Architecture
New York City College of Technology
Brooklyn, NYSkills
- Security Operations & Surveillance
- Emergency Response & Crisis Management
- Customer Service & Client Relations
- Team Leadership & Supervision
- Operational Procedures & Policy Enforcement
- Monitoring & Managing Security Systems
- Strong Communication & Problem-Solving
Languages
Spanish
Professional
Certification
- New York State Security Guard License
- Fire Life Safety Director (F-89) - In progress
References
References available upon request.
Timeline
Head of Security
DBD Reality
08.2020 - Current
School Security Officer
Regis High School
12.2019 - 03.2020
Hotel Security Officer
CitizenM Hotel
05.2019 - 11.2019
Senior Operations Analyst
Neuberger Berman Services LLC
02.2004 - 04.2019
Capital Group Portfolio Administrator
Neuberger Berman Services LLC
02.2002 - 02.2004
Portfolio Services Associate
Oppenheimer Capital
09.1997 - 01.2002
Corporate Services Associate / Mailroom Clerk
Oppenheimer Capital
01.1995 - 09.1997
40 Credits - Architecture
New York City College of Technology