PEDRO RODRIGUEZ
Philadelphia
Summary
Motivated restaurant professional with 10+ years in fast-paced settings. Seeking a role that promotes growth and allows for efficient, top-notch guest service. Known for adaptability, a friendly demeanor, and excellent customer service skills.
Overview
16
16
years of professional experience
Work History
Server
Red Lobster
01.2025 - 07.2025
- Delivered food promptly, checked back with guests to ensure satisfaction, and resolved any concerns with professionalism.
- Take accurate food and beverage orders, ensuring dietary preferences and allergies were accommodated.
- Collaborated with kitchen and bar staff to ensure timely and accurate delivery.
- Processed payments accurately using POS system, handling cash, credit, and gift cards.
Server / OP Server
Millers Ale House
06.2022 - 08.2025
- Deliver outstanding customer service by managing order placements, efficiently coordinating food delivery, and overseeing accurate monetary transactions.
- Address and resolve guest inquiries and concerns, ensuring a superior level of satisfaction.
- Cultivate a positive and attentive service experience.
- Meticulous in order-taking, food presentation, and maintaining cleanliness to uphold high standards of service.
Cashier / Gourmet Sandwich and Salad Specialist
Del Rossi Cheesesteak Co.
10.2011 - 05.2021
- Applied a decade of experience to oversee cash management and deliver superior customer service while efficiently handling order placement.
Server
Aramingo Diner
10.2009 - 06.2010
- Oversaw the end-to-end service process, including order management, food delivery, and cash handling, ensuring accuracy and efficiency.
- Provided customer service to enhance the dining experience and ensure a high level of guest satisfaction.
Education
High School Diploma -
George Washington High
Philadelphia, PA06-2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
Qualifications
- Over 10 years of hands-on experience in various restaurant settings, demonstrating deep knowledge of service protocols and customer expectations.
- Proficient in handling complex and high-volume orders, ensuring accuracy and timely delivery.
- Ability to remain composed and efficient in fast-paced and dynamic environments, with strong problem-solving skills to handle unexpected situations.
- Effective in working closely with kitchen and bar staff to ensure seamless service and coordination.
- In-depth understanding of food safety, hygiene practices, and regulatory compliance to ensure a safe dining environment.
- Specialized in the preparation of gourmet hoagies and fresh salads, adhering to established recipes and maintaining consistency in quality.
Timeline
Server
Red Lobster
01.2025 - 07.2025
Server / OP Server
Millers Ale House
06.2022 - 08.2025
Cashier / Gourmet Sandwich and Salad Specialist
Del Rossi Cheesesteak Co.
10.2011 - 05.2021
Server
Aramingo Diner
10.2009 - 06.2010
High School Diploma -
George Washington High
Similar Profiles
Demitri BrownDemitri Brown
Server at Red LobsterServer at Red Lobster
Diana VillegasDiana Villegas
Lead Bartender at Red LobsterLead Bartender at Red Lobster
Jose E. RiosJose E. Rios
Operating Manager at Red LobsterOperating Manager at Red Lobster
Marie Rosette PierreMarie Rosette Pierre
Home Health Aide at Private DutyHome Health Aide at Private Duty
Kevin SmithKevin Smith
Managing Partner at Randi's Restaurant and BarManaging Partner at Randi's Restaurant and Bar