Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pedro Salas-Rivas

Sedro-Woolley,WA

Summary

Adept at towing equipment operation and fostering customer satisfaction, I enhanced Peter's Towing's reputation through professional service and efficient problem-solving. Trained new drivers, ensuring safety and skill in diverse situations. Known for excellent communication and teamwork, my adaptability and strong work ethic contributed significantly to operational success.

I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Tow Truck Driver

Peter's Towing
01.2021 - Current
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Finalized daily logs on schedule to update internal records and uphold requirements.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • dispatching using tow-line phones while owner is not able to
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Operated with safety and skill to avoid accidents and delays.
  • Ensured timely payments from clients by accurately processing invoices and following up on outstanding balances when needed.
  • Answered phone calls and responded to customer emails.
  • Scheduled deliveries and pickups according to customer needs.

Insulator

Arrow Insulation
02.2016 - 07.2020
  • Applied and handled insulating products such as foam, fiberglass and cloth with mud.
  • Assessed project scope, material requirements and blueprints to gain valid understanding of project details.
  • Increased overall project efficiency through effective communication with team members regarding progress updates or challenges faced during the installation process.
  • Carefully evaluated blueprints and work plans to make accurate cuts and prepare correctly-sized pieces for specific installation requirements.
  • Maintained a clean work environment by safely disposing of debris and hazardous materials following industry best practices.
  • Maintained tools and equipment for optimal performance through regular inspections, cleaning routines, repairs when necessary.
  • Fabricated and assembled sheet metal products and equipment such as ducts, control boxes, drainpipes, and furnace casings.
  • Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.
  • Delivered training and mentoring to several apprentices in preparation for full-time roles.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Burlington-Edison
Burlington, WA
06-2007

Skills

  • Strong Work Ethic
  • Towing equipment operation
  • Safe Driving Practices
  • Customer Service
  • Heavy Lifting Abilities
  • Organization and Planning
  • Stress Tolerance
  • Patience and Empathy
  • Problem-solving capabilities
  • Conflict resolution abilities
  • Adaptability and Flexibility
  • Forklift Operation
  • Flatbed truck expertise
  • Decision-Making
  • Attention to Detail
  • Critical Thinking
  • Dependable and Cooperative
  • Lockout kit
  • Payment Collection
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Safety regulations compliance

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Tow Truck Driver

Peter's Towing
01.2021 - Current

Insulator

Arrow Insulation
02.2016 - 07.2020

High School Diploma -

Burlington-Edison

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Pedro Salas-Rivas