TALAINER BANKS
NY,New York
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing clients, company and employee needs.
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Urban Pathways
NY, New York
04.2018 - Current
- Provided feedback to employees regarding their performance in order to improve productivity.
- Monitored staff performance to ensure quality standards were met.
- Organized and managed work order requests from multiple areas of the facility.
- Formulated a menu plan specifically tailored to the cooking team's requirements
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Investigated accidents or incidents occurring during shift hours.
- Provided on-the-job training to new staff members.
- Reinforced rules to promote superior employee performance.
- Executed weekly food orders for facility requirements.
- Accurately managed staff schedule changes during Director's absence
Maintenance
Urban Pathways
NY, New York
06.2013 - 04.2017
- Swept, mopped, vacuumed and waxed floors in all public areas of the building.
- Adhered strictly to key control policies for access into secure areas of the building.
- Checked all exterior lights around the building nightly to ensure proper illumination.
- Kept an inventory of cleaning supplies and reported low stock levels to supervisor.
- Removed snow from sidewalks and driveways around the building perimeter.
- Assisted with moving furniture within the building when needed.
- Reported any damage or maintenance needs to supervisor immediately.
- Replaced burned out light bulbs in common areas of the building.
- Performed minor repairs to doors and door locks.
- Stocked supplies such as paper towels and toilet paper in restrooms regularly.
- Operated light machinery such as floor buffers and carpet cleaners.
- Responded quickly to emergency situations such as flooding or fires.
Counselor's Assistant
VIP Community Services
NY, New York
06.2010 - 07.2011
- Participated in team meetings with other professionals to develop treatment plans.
- Coordinated activities such as community service projects.
- Collaborated with local agencies to coordinate services for clients.
- Conducted regular home visits to assess living conditions and provide support services.
- Participated in interdisciplinary team meetings with service providers to ensure continuity of care for clients.
Cashier
Conway Department store
NY, NY
01.2006 - 07.2008
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Home Health Aide
Progressive Home Care
NY, New York
03.2003 - 04.2004
- Recorded daily notes about client conditions, treatments provided and progress made.
- Assisted in ambulation and exercise routines for clients.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Ensured hazardous living conditions for clients were addressed and resolved.
- Provided regular updates on facility conditions to supervisor
Education
GED -
Norman Thomas High School
New York, NY06-2006
Skills
- Schedule Management
- Safety reviews
- Inventory Control
- Workplace Safety
- Safety awareness
- Training and mentoring
- Schedule oversight
- Scheduling Coordination
- Inventory Management
- Staff Scheduling
- Staff Management
Languages
English
Professional
Certification
- CPR/AED First Aid Certified
- Security License
- F-80 Fire Safety Coordinator
- Narcan Certified
- Food Handlers License
Timeline
Shift Supervisor
Urban Pathways
04.2018 - Current
Maintenance
Urban Pathways
06.2013 - 04.2017
Counselor's Assistant
VIP Community Services
06.2010 - 07.2011
Cashier
Conway Department store
01.2006 - 07.2008
Home Health Aide
Progressive Home Care
03.2003 - 04.2004
GED -
Norman Thomas High School
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