Pedro Santiago

• To maintain floors in a neat, clean, orderly and safe state.
• Vacuum, mop, shampoo, strip/wax, buff and polish floors inside patient rooms and corridors.
• Conducting minimal repairs and inventory checks.
• Take proper precautions such as the posting of wet floor signs.
• Operating cleaning equipment and chemical dispensing units.
• Maintain all tools and equipment to always be in a clean condition and neatly stored in the assigned storage area.

• Delivered residential and business cleaning services, ensure adherence to company policies and service standards and execute projects on time.
• Managed the transportation tracking and maintenance of cleaning equipment and inventory supplies, including the safe handling of hazardous cleaning solutions.
• Maintained the safety and cleanliness of the work environment and company vehicle, including overseeing inventory supplies and cleaning equipment.
• Provided superior customer service, interface with clients field inquiries and resolved issues with cleaning projects and services.
• Managed client appointment for residential and business cleaning projects, organized all spaces and performed light and heavy cleaning activities.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.

• Collected and filed patient medical records.
• Processed patient admissions and discharge papers.
• Maintained company archives.
• Scanning and uploading files to create digital copies of physical records.
• Conducted routine verification to ensure integrity of the filing system.
• Updating existing records.

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