Pedro Torres Jr.

Work History

Houston Food Bank

01.2021 - 05.2023

Built motivated warehouse team of 25+ to consistently accomplish operations goals and exceed performance targets.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Improved delivery plans and procedures with strong scheduling knowledge, organizational skills and route development expertise.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Researched developments in applicable regulations to advise management on necessary changes to company policies.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Gerber Plumbing Fixtures

05.2020 - 01.2021

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Partnered with vendors and suppliers to effectively manage and budget.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Devised processes to boost long-term business success and increase profit levels.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Increased productivity 35% to become highest producing DC for the company.

IKEA DCNA

05.2017 - 05.2020

Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
Met warehouse operational needs through efficient staffing and re-sourcing of materials and equipment
Evaluated supplies and product inventory to check for quality and quantity issues and submitted proper paperwork to submit claims in to vendors
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct
Built motivated warehouse team of 50 on avg. well-trained staff
Kept team activities in compliance with safety, regulatory and environmental guidelines

Carquest/Advance Auto Parts

03.2014 - 05.2017

Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
Completed monthly profit and loss performance reports
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
Created work schedules according to sales volume and number of employees
Bolstered sales volume by 45% in less than 1 year by implementing industrial sourcing program and initiating 2nd. Source employee training
Managed vendor selection and relations to guarantee best pricing and on-time deliveries

O'Reilly Auto Parts

02.2012 - 03.2014

Established and optimized schedules to keep coverage and service in line with forecasted demands
Trained new employees on proper protocols and customer service standards
Managed all aspects of store operations, including organization, maintenance and purchasing functions
Kept orderly and accurate accounting records by monitoring sales documentation
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills
Resolved customer service issues promptly

Richland Builders Inc.

04.2002 - 11.2012

Maintained project compliance by reviewing contractor scope, materials and pricing take-offs to achieve competitive bidding with zero lost time accidents
Maintained high-quality standards and educated general contractors on quality control requirements
Led weekly status meetings and reviewed daily staff reporting
Sustained safety protocols by ensuring proper and safe handling of equipment and materials
Monitored daily construction and evaluated project progress, contract compliance and safety
Supervised material usage and contractor hours to keep projects in line with budgets
Saved money by negotiating cost-effective supplier purchases