Pedro Torres Perez
Bronx,NY
Summary
Proactive Manager with expertise in developing, implementing, and strengthening marketing plans. Offers an analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with a history of surpassing objectives. Innovative Sales Development Manager with 5 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions.
Overview
14
14
years of professional experience
Work History
Manager of Business Development and Sales
Refripartes S.A
07.2019 - 12.2023
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Built relationships with customers and community to establish long-term business growth.
- Trained and mentored sales personnel to apply best practices and techniques.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Customer Service Sales Representative
Refripartes S.A
01.2014 - 07.2019
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Kept detailed records of daily activities through online customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Sales Assistant
Hardware Store
04.2010 - 08.2013
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Fielded customer questions to share information about products, availability, and pricing.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Education
Faculty of Engineering - Surveying Engineer
UAPA
Dominican Republican03.2017
Skills
- Profitability Assessments
- Sales Targeting
- Customer Engagement
- Decision-Making
- Sales Tracking
- Sales Presentations
- Document Management
- Product and Service Promotion
Timeline
Manager of Business Development and Sales
Refripartes S.A
07.2019 - 12.2023
Customer Service Sales Representative
Refripartes S.A
01.2014 - 07.2019
Sales Assistant
Hardware Store
04.2010 - 08.2013
Faculty of Engineering - Surveying Engineer
UAPA
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