Pedro Vasquez
Los Angeles,CA
Summary
Proven leader and effective communicator, I excelled as a Franchisee Owner at INX, mastering operations management and customer relations. Achieved significant improvements in service quality and team performance, ensuring compliance and high standards. Expert in staff training and development, I prioritize results, enhancing customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Franchisee Owner
AJ Maintenance, an Authorized Inx Franchisee
08.2015 - Current
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Belmont High School
1575 W. 2nd Street Los Angeles, CA 9002606.2003
Skills
- Operations Management
- Schedule Coordination
- Customer Service
- Reliability
- Excellent Communication
- Team Leadership
- Staff training/development
- Customer Relations
- Staff Management
- Quality Assurance
Timeline
Franchisee Owner
AJ Maintenance, an Authorized Inx Franchisee
08.2015 - Current
High School Diploma -
Belmont High School
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