Pedro Vazquez
Hospitality
New York,NY
Summary
Proven to excel in high-pressure environments, demonstrated by efficiently managing food service at Bobby Flay's Mesa Grill, servicing up to 450 guests with precision. Adapt at enhancing customer satisfaction through exemplary teamwork and strong work ethic. I bring a blend of time management and quick learning abilities, significantly minimizing order errors and boosting operational efficiency. Dependable, successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
12
12
years of professional experience
1
1
Certification
1
1
Language
Work History
Food Runner
Sessanta
02.2015 - 03.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Kept detailed knowledge of and followed all food safety guidelines.
Food Runner/Busser
Quattro
05.2010 - 12.2014
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Restocked food supplies in kitchen and organized storage areas.
- Cleared tables immediately after guests left in preparation for next guests.
Lead Runner
Bobby Flay's Mesa Grill
04.2009 - 03.2010
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Expedited orders in a timely manner, ran food to and from the kitchen to guest tables as directed
by the chef de cuisine as well as briefly described dishes to guest. - Maintained a clean workstation.
- Maintained a form of excellence while servicing anywhere from 150 to 450 guest.
Food Waiter
Cata Español
01.2008 - 03.2009
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Took guests orders down, communicated effectively with kitchen staff in addition memorized menu
and daily specials, offered recommendations in hopes of upselling food, desserts and drinks to
maximize restaurants profit. - Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
High School Diploma -
Christopher Columbus
The Bronx, NYAssociate of Arts - Culinary Arts & Hospitality Management
The Art Institute of New York City
New York, NYSkills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
Certification
Food Handlers License
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
Sessanta
02.2015 - 03.2020
Food Runner/Busser
Quattro
05.2010 - 12.2014
Lead Runner
Bobby Flay's Mesa Grill
04.2009 - 03.2010
Food Waiter
Cata Español
01.2008 - 03.2009
High School Diploma -
Christopher Columbus
Associate of Arts - Culinary Arts & Hospitality Management
The Art Institute of New York City
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of a perfect service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Interests
Cooking, Playing the guitar, Museums
Hanging out with my family
Affiliations
- The James beard Foundation
Similar Profiles
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)
Joyce JohnsonJoyce Johnson
Office Aide at The Alex House ProjectOffice Aide at The Alex House Project
DENIS L. BRONKARDENIS L. BRONKAR
Assistant Store Manager at VilebrequinAssistant Store Manager at Vilebrequin
Hassane SoumahoroHassane Soumahoro
Sales Executive (Account Executive & Account Manager) at TripleliftSales Executive (Account Executive & Account Manager) at Triplelift
Benjamin BlumenthalBenjamin Blumenthal
Food runner/ Preparation of Food/Food Line/Busser/Cashier at Lola 55 Tacos and CocktailsFood runner/ Preparation of Food/Food Line/Busser/Cashier at Lola 55 Tacos and Cocktails