Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pedro Vilela

Cedarville,AR

Summary

Determined, driven and hardworking professional who proudly puts 100% effort into all that I do. Highly capable leader, as the previous soccer team captain, with an evolving positive, supporting and cooperative attitude. Seeking a position that will utilize my diverse skills and abilities to meet company, team, and individual goals. As well as offer opportunities to grow my experience personally and professionally.

Overview

3
3
years of professional experience

Work History

12B Combat Engineer

US Army
12.2021 - Current
  • Supervise and assist my team as it tackles rough terrain during combat operations.
  • construct fighting positions, prime and detonate explosives, and become an expert in general engineering.
  • handle heavy machinery, such as saws, Broco Tools, used for breaching.
  • Ensured timely completion of projects by effectively managing resources and personnel during construction tasks.

Stocking Associate, Forklift Operator

Sams Club Distribution
08.2023 - 05.2024
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Customer Service Representative

SYKES
02.2023 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Team Member

Target
05.2021 - 08.2022
  • stock and backstock products and kept them easily accessible
  • Quickly responded to the customer needs and greeted them in a professional friendly manner.
  • work as a team member and filled positions as needed
  • carried loads over 40lbs, and was able to work on my feet up to 8 hours per shift.

Education

BBA - Business Administration

National Park College
Hot Springs, AR
05.2027

High School Diploma -

Van Buren High School
Van Buren, AR
05.2022

Skills

  • Tactical communications
  • Physical fitness
  • Bilingual: Spanish
  • Teachable
  • Time management
  • Analyzing and Overcoming Issues

Languages

Spanish
Native or Bilingual

Timeline

Stocking Associate, Forklift Operator

Sams Club Distribution
08.2023 - 05.2024

Customer Service Representative

SYKES
02.2023 - 08.2023

12B Combat Engineer

US Army
12.2021 - Current

Team Member

Target
05.2021 - 08.2022

BBA - Business Administration

National Park College

High School Diploma -

Van Buren High School

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Pedro Vilela